What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2884 reviews submitted in the last 3 years
Karen (United States) -
World Heritage, Oct 2025
Kelly was very quick to respond to my initial inquiry and worked with us to develop an itinerary...
Kent (United States) -
Majestic Japan, Oct 2025
Could be a few less temples and shrines.
Lisa (United Kingdom) -
Independent Travel, Oct 2025
Excellent , detailed knowledgable advice from the start from Lily and I j team. clear brochure and information...
Christopher (United Kingdom) -
Independent Travel, Oct 2025
Well organised, lots of detail and information
Maureen (Australia) -
Independent Travel, Oct 2025
I could not speak highly enough of the service we received from Inside Japan both in developing our...
Narell (Australia) -
Japan Unmasked, Oct 2025
My experience in Japan was wonderful! Everyone I dealt with from Inside Japan was so helpful, and...
Helen (United Kingdom) -
Independent Travel, Oct 2025
Excellent service, both in UK and Japan.Very detailed information and covers every eventuality
Uwe (United States) -
All-In Japan, Nov 2025
Excellent tour guide, knowledgable, well informed. Went out of his way to accommodate the tour participants.
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