What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2410 reviews submitted in the last 3 years
Margaret Hay-campbell (United Kingdom) -
Independent Travel, Mar 2016
We were so pleased that we decided to use Inside Japan to organise out 10day self guided tour...
Lynda Sather (United States) -
Japan Unmasked, Feb 2016
Amy and Mark were wonderful, the tour was great, the logistics flawless, everything was better than I could...
Dawn Bratton (United States) -
Japan Enchantment, Nov 2015
I was happy with the service I received and enjoyed the trip very much.
David Penton (United Kingdom) -
Independent Travel, Feb 2016
The service we received form Hattie was friendly, helpful and very professional. The one timewe called your office...
Stephanie Erickson (United States) -
Independent Travel, Nov 2015
We loved our tailored trip, it was just perfect for the budget, our interests, and the level of...
Rachael Drayton (United Kingdom) -
Independent Travel, Mar 2016
Great service. Very attentive and flexible.
Nicola Clarke (United Kingdom) -
Independent Travel, Dec 2015
Very knowledgeable, felt like nothing was too much trouble. Loved the on-the-ground service, being able to contact the...
Brian Ketter (United States) -
Independent Travel, Feb 2016
It was very helpful to have a personalized tour, but with all the benefits of InsideJapan's past experience.