What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2195 reviews submitted in the last 3 years
Janet (United Kingdom) -
Majestic Japan, Nov 2024
This was an incredible journey through the jewel that is Japan, what a wonderful country. Visually stunning, culturally...
David (United Kingdom) -
Majestic Japan, Oct 2024
Very good communication prior to trip, queries answered promptly. Well organised, Chuck was great
Charles (United Kingdom) -
Independent Travel, Oct 2024
The service provided was very thorough & helpful. All arrangements worked well (although you didn’t clear the clouds...
Alison (United States) -
Classic Japan, Nov 2024
Seeing as Japan is now so popular with tourists, I think Inside Japan should offer later departures so...
Eileen (United Kingdom) -
Independent Travel, Oct 2024
From our initial inquiry to returning back to the UK everything was perfect and couldn't have been better!
Todd (United States) -
Honshu Hiking, Oct 2024
(This email was sent on Nov 8 to Allison Durack Michael Trombold was cc'ed. I did not receive...
Richard (United Kingdom) -
Independent Travel, Oct 2024
Fantastic meticulous planning, great comms and very comprehensive travel briefs
Suzanne (United Kingdom) -
Traditional Japan, Nov 2024
From the first moment we started talking to Rachel at Inside Japan Tours about our self guided trip...