What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2195 reviews submitted in the last 3 years
Andrew (United Kingdom) -
Independent Travel, Nov 2024
Excellent, well organised and very supportive. Loved the self guided aspect.
Julian (United Kingdom) -
Majestic Japan, Oct 2024
The overall service from booking to execution was faultless
Michael (United Kingdom) -
Majestic Japan, Nov 2024
The information received prior to the trip was very good. Our holiday in Japan was one of the...
Raoul (Switzerland) -
Independent Travel, Oct 2024
Perfect, sam was very knowleadgable, could help us in finding the best trip matching our style and was...
Eleanor (United Kingdom) -
Independent Travel, Oct 2024
In a word - amazing! So well supported and friendly
Linda (Australia) -
Majestic Japan, Nov 2024
A memorable tour with a wonderful tour leader and group. A great mix of group activities and free...
Penny (United Kingdom) -
Independent Travel, Oct 2024
Very patient when putting together trip and v quick to get back to us when we had any...
Jerrold (United States) -
Independent Travel, Oct 2024
Nice, efficient personal service. Good recommendations and responsive to all our requests.
Steve (United Kingdom) -
Independent Travel, Nov 2024
Everything went exactly as planned, no hiccups!