What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2481 reviews submitted in the last 3 years
Bruce (Australia) -
Classic Japan, Nov 2019
This review is for KYUSHU ELEMENTS . THE SELECTION OF TOUR NAME DOES NOT INCLUDE KYUSHU ELEMENTS. The whole...
Christopher (United Kingdom) -
Independent Travel, Sep 2019
Good communication and information
Ross Brierley -
Independent Travel, Oct 2019
I had a fantastic time, and everyone I dealt with from Inside Japan was really helpful.
Stephen (United Kingdom) -
Independent Travel, Oct 2019
Japan was wonderful. InsideJapan came up with a great itinerary, booked great hotels for us and dealt with...
Karen (United Kingdom) -
Japan Enchantment, Oct 2019
We loved our trip to Japan. It was incredibly well researched and super-organised so that everything ran smoothly...
Kimberly (Australia) -
Independent Travel, Oct 2019
Very well organised and Tom listened to all of our wishes and also concerns and addressed them all...
Judith (United Kingdom) -
Hidden Japan, Oct 2019
Had a wonderful trip - we really did feel that we saw some 'hidden Japan' and everything was...
Alison (Australia) -
Traditional Japan, Oct 2019
Self-guided was perfect for us particularly with the thorough and easy to follow booklets.