Social Conventions

Manners, Customs and the Japanese way

Manners and custom are an important part of many facets of Japanese life. The language, although basically quite simple to pronounce and speak, is made very difficult to master because of the codified layers of respect and humility that are used depending on to whom you are talking.
There are different words for many verbs depending on whether you are talking to an older, younger or similarly aged person. When you walk into a shop or restaurant you will often be greeted by a deep bow and the very polite expression (although often shouted) irrashaimase - meaning "welcome" or
"please come in".

These social conventions are often very different from those of Western people and can seem a little bewildering at first. A strict code of behaviour and politeness is recognised and followed by almost all Japanese.

However, the Japanese are well aware of these differences and indeed often talk up the uniqueness of Japanese culture and customs, thus they expect foreigners to stand out and not understand. Go near a pair of chopsticks and you'll be complemented on your dexterity in using them, utter a word of Japanese and you'll be greeted by gasps of astonishment.

In general, as long as you are polite and follow a few simple rules you'll be fine:

It is customary to take off your shoes in the reception area when entering a Japanese house, some restaurants and hotels will also require you to do this - there is normally clearly a place to put your shoes.
When meeting people you can bow, although shaking hands is quite common these days. You may well be given a business card, these meishi are used by businessmen and high school students alike.
When you address someone you should use the suffix "-san", so Mr. Suzuki becomes Suzuki-san. Never use "-san" to speak about yourself however.
Before eating it is customary to put your hands together and say 'ita-daki-masu' (I will partake) and afterwards 'gochi-so-sama-deshita' (that was delicious).
Never pass food from chopstick to chopstick

Gifts, known as "omiyage" in Japanese, are very important in Japanese society and if you meet any Japanese you may well be given something. It is a good idea to have some small trinkets from home to offer in exchange - bookmarks or postcards are fine.These can also be a talking point and can smooth over any little misunderstandings.

Although working out Japanese etiquette can be a little trying at first you will soon find it becomes second nature and a real part of the experience - try to stop bowing once you get home!