What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1336 reviews submitted in the last 3 years
Michael (United States) -
Majestic Japan, Apr 2024
So well organized, we really felt we got a taste of Japan, and can't wait to visit again.
Erika (Italy) -
Independent Travel, Apr 2024
Excellent tour operator, very respectful of clients’ needs and wishes. Everything was well explained and we had no...
Florence (United Kingdom) -
Independent Travel, Apr 2024
Efficient and well thought through logistics, consistently well located accommodation.Excellent guide in Tokyo.
Angela Mary (United Kingdom) -
Independent Travel, Mar 2024
Excellent information before the trip which was very useful during my holiday. Very responsive to queries.
Christina (Australia) -
Japan Unmasked, Apr 2024
Great preparatory information, although more specific information on aspects of each stopover activities would have been helpful.
Anita (Australia) -
Independent Travel, Apr 2024
Our long awaited trip to Japan was wonderful. InsideJapan assisted in creating the most amazing experience. Our tour...
Margo (United Kingdom) -
Japan Unmasked, Apr 2024
The tour gave us a perfect mix of large and small cities and also of the efficient transit...