Jobs at InsideJapan Tours

Passionate about Japan? Want to share your love of Japan with people from around the world? A job with InsideJapan Tours could be just what you are looking for.

Ever since we began life in 2000, InsideJapan Tours has been built on a genuine passion for travel and adventure, and this continues to be reflected in the love and curiosity for Japan that is shared by each member of our ever-expanding team.

Today, InsideJapan Tours has four offices across the world. Our main headquarters is located in Bristol, UK, where the past couple of years have seen our numbers swell to 55 members (and still growing!).

Our Japan office is based in the centre of Nagoya and is the operational hub of InsideJapan Tours, which includes our customer support help desk. From just four full-time staff we now have 20 dedicated team members, whose hard work and attention to detail ensure that our clients have a stress-free time during their stay in Japan.

Our home in the USA is Boulder, Colorado. This is our base for US sales, and our staff members currently number just 18 - although this is bound to change!

Finally, our newest office opened in August 2016 down under in Brisbane, Australia. With four founding members we look forward to seeing this branch go from strength to strength.

If you have a genuine love of Japan, experience of living and working in Japan and speak Japanese to at least a good conversational standard, then we would love to hear from you. We are always on the look-out for tour leaders and high-calibre office staff. We are a young and enthusiastic team and work very hard to make InsideJapan Tours successful. We also offer a friendly, close-knit working environment with a great team spirit as well as wide-ranging opportunities for career development.

If you have a passion for Japan, love to deliver excellent customer service and want to become an integral part of the team then we would love to hear from you.

  • InsideJapan Tours Vacancies

    If you'd like to know more about working at Inside Japan Tours, please feel free to apply to any of our roles below or contact us directly with an up-to-date CV and a summary of your skills, experience and why you feel you'd be a suitable addition to our team.

  • Current Vacancies

    HR Contact

    Contact:       Shirley Payne, HR Officer  

    Email:          [email protected]

    Telephone:   44 (0)117 370 9750.

  • Now Hiring!

    PR and Marketing specialists required for the US and UK offices

  • US Head of Marketing

    US office in Boulder, Colorado

    InsideAsia Tours is looking to recruit a talented, creative, results-driven individual to head up the fledgling marketing department at its US Branch located in downtown Boulder. The ideal candidate will have proven experience of planning and executing lead-generating marketing campaigns, and will possess the skills to measure the success of those activities. Experience within the travel industry will be highly beneficial, as will direct experience of people management, experience of setting and managing marketing budgets and proven abilities as a team player. 

    You will be the first senior marketing appointment for the branch, and will be charged with driving the growth of revenue and market share through the design and implementation of marketing strategies. You will be working across both online and offline channels to reach target audiences which you will have a role in defining. You will be able to step quickly into this semi-independent role, understand the needs of the US sales team and develop your strategies based upon these needs. You will need to collaborate with UK-based marketing management, product management, web development, and content and graphic design teams, to ensure cohesive roll-out of marketing programs via all media.

    For full details of the Head of Marketing role, please click here

    If you wish to apply for this vacancy, please send a copy of your up-to-date CV, and a comprehensive cover letter describing how your skills, knowledge and experience meet the requirements of the Head of Marketing role, to [email protected]

    The following dates apply:

    Applications close:     30th November 2017 
    Interviews from:        To be confirmed
    Start date:                   To be negotiated

  • Customer Support Assistant wanted in our Japan office!

    Japan office in Nagoya

    Customer Support Assistant wanted! Hiring a new team member for our Japan office in Nagoya.   


    Customer support is at the heart of what we do. InsideJapan Tours is founded upon principles of excellence, and the expansion of this department is a continuation towards the company's goal to provide an unrivalled experience on the ground for all of our customers. 


    You will be the third member of our Customer Support Team in Nagoya working under the guidance of the Customer Support Coordinator. You will be working with the operations team in Nagoya and with travel consultants from our offices in the UK, USA, Australia and Nagoya, to provide excellent customer support to our customers travelling in Japan. You will need to maintain a close relationship with our suppliers and leverage good will to ensure good outcomes for our customers. 


    This role will suit an individual who is motivated by providing good service, derives job satisfaction from helping customers to have the best experience possible, is able to work under pressure and has excellent communication and negotiation skills. You will need to be able to handle complaints and use your skills to turn negatives into positives. In return we offer a competitive salary and benefits package, and a warm and welcoming office environment.

    For full details and to apply, please click here.

    The following dates apply:

    Applications close:     Wednesday 10th January 2018
    Interviews from:         From Monday 15th January 2018  
    Start date:                   Early February 2018