What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)


4.85/5 calculated from 1025 reviews submitted in the last 12 months

Search Reviews

Kevin Mantle (United Kingdom) - Independent Travel, Jun 2018


  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?


    Good. The instructions arrived on time and everything was there to make travel around Japan stress free.

  2. 2. Consultant name and satisfaction rating:

    Samantha Barrow - Very Satisfied

  3. 3. How would you rate your package in terms of value for money?

    No Answer Given

  4. 4. How would you rate the accommodation against your expectations?

    No Answer Given

  5. 5. Please give us your comments on the transport included in your package.

    No Answer Given

  6. 6. Please comment on any professional guiding included in your package?

    No Answer Given

  7. 7. How do you rate the usefulness and standard of information in the Info-Pack?

    No Answer Given

  8. 8. Would you consider travelling to Japan again?

    No Answer Given

  9. 9. Would you travel again with InsideJapan Tours?

    No Answer Given

Review submitted: 09th Aug 2018 at 21:04

Did you find this review useful?YES | NO3 out of 6 have found this review helpful