What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)


4.85/5 calculated from 1033 reviews submitted in the last 12 months

Search Reviews

Sarah Hyde (United Kingdom) - Winter Sports & Culture, Jan 2018


  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?


    everything was well planned easy to understand. we had a excellent time, the planning of IJT took all the hassle out of it for us and we could enjoy the trip

  2. 2. Consultant name and satisfaction rating:

    Lachlan Woodland - Superb Service, Extremely Satisfied

    Lachlan was great,the trip was everything we hoped for and more will definately go skiing again

  3. 3. How would you rate your package in terms of value for money?


  4. 4. How would you rate the accommodation against your expectations?

    Met my expectations

  5. 5. Please give us your comments on the transport included in your package.

    transport was great all the intructions in our book were spot on

  6. 6. Please comment on any professional guiding included in your package?

    the guides were great and very informative

  7. 7. How do you rate the usefulness and standard of information in the Info-Pack?


  8. 8. Would you consider travelling to Japan again?


  9. 9. Would you travel again with InsideJapan Tours?


Review submitted: 13th Feb 2018 at 05:33

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