What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 989 reviews submitted in the last 12 months

Search Reviews

Annamarie Lomax (United Kingdom) - Niseko Winter Sports, Feb 2015

Excellent

  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?

    Excellent

    Amazingly well organised, accurate descriptions, really helpful consultant

  2. 2. Consultant name and satisfaction rating:

    Vivienne Boyack - Superb Service, Extremely Satisfied

    More than willing to help with any questions, flexible, clear

  3. 3. How would you rate your package in terms of value for money?

    No Answer Given

  4. 4. How would you rate the accommodation against your expectations?

    No Answer Given

  5. 5. Please give us your comments on the transport included in your package.

    No Answer Given

  6. 6. Please comment on any professional guiding included in your package?

    No Answer Given

  7. 7. How do you rate the usefulness and standard of information in the Info-Pack?

    No Answer Given

  8. 8. Would you consider travelling to Japan again?

    No Answer Given

  9. 9. Would you travel again with InsideJapan Tours?

    No Answer Given

Review submitted: 16th Mar 2015 at 07:49

Did you find this review useful?YES | NO2 out of 3 have found this review helpful