What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.90/5 calculated from 1122 reviews submitted in the last 12 months
Jennifer (United Kingdom) - Independent Travel, Dec 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
Everything is made easier by using InsideJapan -you tell them what you want to do and it is arranged for you, making it possible to travel independently but with the confidence that all your travel, accommodation and experiences have been arranged.
2. Consultant name and satisfaction rating:
Always helpful with suggestions regarding itineraries and getting your wishes realised.
3. How would you rate your package in terms of value for money?
4. How would you rate the accommodation against your expectations?
5. Please give us your comments on the transport included in your package.
No Answer Given
6. Please comment on any professional guiding included in your package?
All the guides we have had in the three trips made to date have been friendly, helpful and have gone above and beyond to ensure we enjoyed our day with them.
7. How do you rate the usefulness and standard of information in the Info-Pack?
8. Would you consider travelling to Japan again?
9. Would you travel again with InsideJapan Tours?
Because we couldn't fault the help in planning our three trips and in making all the arrangements.