What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.90/5 calculated from 1105 reviews submitted in the last 12 months
Catherine (New Zealand) - Independent Travel, Nov 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
Wonderful to deal with, information provided very detailed
2. Consultant name and satisfaction rating:
Sora was lovely to deal with and very knowledgeable we felt very comfortable to undertake a self guided tour.
3. How would you rate your package in terms of value for money?
4. How would you rate the accommodation against your expectations?
For older people with bad backs a Rykon is probably not the best sleeping arrangement, but we managed and had a great time in traditional Japanese Inns
5. Please give us your comments on the transport included in your package.
No Answer Given
6. Please comment on any professional guiding included in your package?
Day guides in Tokyo, Kyoto and Takayama, excellent and had a great time with them.
7. How do you rate the usefulness and standard of information in the Info-Pack?
8. Would you consider travelling to Japan again?
9. Would you travel again with InsideJapan Tours?
ease of dealing with your consultants and information given and all the paper work that you sent to us very informative and detailed.