What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 1000 reviews submitted in the last 12 months
Roy (United Kingdom) - Independent Travel, Oct 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
you think of everything to make life easy
2. Consultant name and satisfaction rating:
Listened to requirements, gave great advise and help. He recommended Yakushima which was marvellous and we are still talking about it.
3. How would you rate your package in terms of value for money?
4. How would you rate the accommodation against your expectations?
All our accommodation was in great locations and the rooms were very good to excellent
5. Please give us your comments on the transport included in your package.
You thought of everything
6. Please comment on any professional guiding included in your package?
All our guides were very good for different reasons. I think they were essential to get you to see things in an organised manner that you would struggle to do on your own, especially Kyoto.
7. How do you rate the usefulness and standard of information in the Info-Pack?
8. Would you consider travelling to Japan again?
9. Would you travel again with InsideJapan Tours?
Great trustworthy service and advise.