What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 1000 reviews submitted in the last 12 months
Rose (United Kingdom) - Independent Travel, Aug 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
I had an amazing time,it was my second time in Japan and my first time travelling alone and Inside Japan made everything so easy and straight forward I felt at ease for the entire trip.
2. Consultant name and satisfaction rating:
I wasn't really sure what I wanted to do when I got to Japan but my travel consultant was very helpful taking my thoughts on board and coming back with ideas for places to go and things to see that I wouldn't have even known about.
3. How would you rate your package in terms of value for money?
4. How would you rate the accommodation against your expectations?
5. Please give us your comments on the transport included in your package.
All of my transport links were carefully planned out and my itinerary really helped me feel at ease travelling across the country, this was probably one of the most helpful aspects of the Inside Japan service.
6. Please comment on any professional guiding included in your package?
No Answer Given
7. How do you rate the usefulness and standard of information in the Info-Pack?
8. Would you consider travelling to Japan again?
9. Would you travel again with InsideJapan Tours?
Travelling with Inside Japan took the stress often associated with travel, out of it whilst still allowing a feeling of independence.