What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 998 reviews submitted in the last 12 months
Richard (United States) - Private Group Departure, Oct 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
Inside Japan, i.e. Amy, put together an excellent itinerary based on mutual suggestion
2. Consultant name and satisfaction rating:
Amy was terrific, once we were in Japan staff were certainly not as personable, but they were dealing with the Rugby folks and a typhoon
3. How would you rate your package in terms of value for money?
No Answer Given
4. How would you rate the accommodation against your expectations?
except the Urashima
5. Please give us your comments on the transport included in your package.
worked very well
6. Please comment on any professional guiding included in your package?
7. How do you rate the usefulness and standard of information in the Info-Pack?
8. Would you consider travelling to Japan again?
9. Would you travel again with InsideJapan Tours?
I feel in love with Kamikochi and would like to go to other mountain areas of Japan