What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.90/5 calculated from 1022 reviews submitted in the last 12 months
Thomas (Australia) - Independent Travel, Jun 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
This is the second time we ahve used Inside JAopan to arange an itinerary for us adn again they did not disappoint. They arragned excellent guides and accommodation for our short stopover in Tokyo.
2. Consultant name and satisfaction rating:
Malcolm was very responsive and helpful.
3. How would you rate your package in terms of value for money?
4. How would you rate the accommodation against your expectations?
5. Please give us your comments on the transport included in your package.
No Answer Given
6. Please comment on any professional guiding included in your package?
Our guide in Tokkyo was very good. Took us to some spots that only a local would know and was very informative.
7. How do you rate the usefulness and standard of information in the Info-Pack?
8. Would you consider travelling to Japan again?
9. Would you travel again with InsideJapan Tours?
Good itenierary, well planned, good local knowledge, great information pack, quality accommodation and guides and very reliable