What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1009 reviews submitted in the last 12 months

Search Reviews

Zachary (United States) - Independent Travel, Mar 2019

Excellent

  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?

    Excellent

    The trip to Japan was wonderful, and I felt we definitely got both our money and time's worth in experiences throughout the trip.

  2. 2. Consultant name and satisfaction rating:

    Amy Tadehara - Superb Service, Extremely Satisfied

  3. 3. How would you rate your package in terms of value for money?

    No Answer Given

  4. 4. How would you rate the accommodation against your expectations?

    No Answer Given

  5. 5. Please give us your comments on the transport included in your package.

    No Answer Given

  6. 6. Please comment on any professional guiding included in your package?

    No Answer Given

  7. 7. How do you rate the usefulness and standard of information in the Info-Pack?

    No Answer Given

  8. 8. Would you consider travelling to Japan again?

    No Answer Given

  9. 9. Would you travel again with InsideJapan Tours?

    No Answer Given

InsideJapan says: Thank you for sending in feedback on your recent trip with us, Zach! That's great to hear that you had wonderful time on your shortened Golden Route, and that you felt it really lived up to expectations. Your comments on the train stations is very useful, and I'll be using your feedback on that going forward for the trips I put together. ~ Amy T

Review submitted: 11st Mar 2019 at 14:49

Did you find this review useful?YES | NO2 out of 2 have found this review helpful