What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1009 reviews submitted in the last 12 months

Search Reviews

Fenella (United Kingdom) - Golden Route, Feb 2019

Excellent

  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?

    Excellent

    Toby was endlessly patient with my many questions prior to the trip. Downside - I found the inside japan portal tricky and complicated to navigate.

  2. 2. Consultant name and satisfaction rating:

    Toby Gallagher - Superb Service, Extremely Satisfied

    As mentioned above, Toby was very patient with my endless questions, and also quick to get back to me with answers that he couldn't answer immediately.

  3. 3. How would you rate your package in terms of value for money?

    No Answer Given

  4. 4. How would you rate the accommodation against your expectations?

    No Answer Given

  5. 5. Please give us your comments on the transport included in your package.

    No Answer Given

  6. 6. Please comment on any professional guiding included in your package?

    No Answer Given

  7. 7. How do you rate the usefulness and standard of information in the Info-Pack?

    No Answer Given

  8. 8. Would you consider travelling to Japan again?

    No Answer Given

  9. 9. Would you travel again with InsideJapan Tours?

    No Answer Given

Review submitted: 11st Mar 2019 at 11:41

Did you find this review useful?YES | NO2 out of 2 have found this review helpful