What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1029 reviews submitted in the last 12 months

Search Reviews

Manuel Espinoza (UNITED STATES) - Independent Travel, Nov 2018

Excellent

  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?

    Excellent

    Our agent, Amy T., was an absolute wonder! We couldnt have imagined it more perfectly. I would recommend InsideJapan Tours to anyone in a second.

  2. 2. Consultant name and satisfaction rating:

    Amy Tadehara - Superb Service, Extremely Satisfied

    Ahhh, see above. Amy T. was a marvel of a travel agent. She answered every question to our satisfaction and did so in a timely manner. She was wonderful!

  3. 3. How would you rate your package in terms of value for money?

    No Answer Given

  4. 4. How would you rate the accommodation against your expectations?

    No Answer Given

  5. 5. Please give us your comments on the transport included in your package.

    No Answer Given

  6. 6. Please comment on any professional guiding included in your package?

    No Answer Given

  7. 7. How do you rate the usefulness and standard of information in the Info-Pack?

    No Answer Given

  8. 8. Would you consider travelling to Japan again?

    No Answer Given

  9. 9. Would you travel again with InsideJapan Tours?

    No Answer Given

InsideJapan says: Thank you so much for your wonderful feedback, Manual! It was such a pleasure working with you on your special father-daughter trip, and it was great to hear from you when you got back how amazing everything was. I hope your daughter enjoyed the Ghilbi Museum as much as I did, and I will definitely pass along your fantastic praise to your guides! ~ Amy T

Review submitted: 10th Jan 2019 at 21:21

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