What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)


4.85/5 calculated from 1029 reviews submitted in the last 12 months

Search Reviews

Sasko Markovski (Australia) - Independent Travel, Oct 2018


  1. 1. How would you describe your overall level of satisfaction with us as your tour operator?


    Very satisfied with the service, and overall experience in using InsideJapan Tours

  2. 2. Consultant name and satisfaction rating:

    Sora Jang - Very Satisfied

    Sora was very responsive from our initial enquiry to pre-departure. She listened to our preferences and put together an itinerary which met our expectations and the resources and information provided made travelling around Japan very easy.

  3. 3. How would you rate your package in terms of value for money?

    No Answer Given

  4. 4. How would you rate the accommodation against your expectations?

    No Answer Given

  5. 5. Please give us your comments on the transport included in your package.

    No Answer Given

  6. 6. Please comment on any professional guiding included in your package?

    No Answer Given

  7. 7. How do you rate the usefulness and standard of information in the Info-Pack?

    No Answer Given

  8. 8. Would you consider travelling to Japan again?

    No Answer Given

  9. 9. Would you travel again with InsideJapan Tours?

    No Answer Given

Review submitted: 19th Dec 2018 at 00:32

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