What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 1061 reviews submitted in the last 12 months
Pamela (United Kingdom) - Spirit of Honshu, May 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
Excellent organisation and fully met my expectations.
2. Tour Leader name and satisfaction rating
He adapted to the group and was friendly, professional and flexible.
3. Consultant name and satisfaction rating:
Julia was brilliant. She was supportive and knowledgeable. As a first time solo traveller I appreciaTed her sup port.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
6. Please give us your comments on the transport included in your package.
Excellent. Well organised
7. Please tell us your thoughts on the meals included during your tour.
Amazing. There were more meals included than expected which made it greater value for money
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Japan again?
10. Would you travel again with InsideJapan Tours?
No Answer Given