What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 1000 reviews submitted in the last 12 months
Keith (United Kingdom) - All-In Japan, Nov 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
Service was very good particularly in Japan. The quality and helpfulness of the tour leader was first class
2. Tour Leader name and satisfaction rating
Charlea was very informative about all our destinations and enthusiastic about the experiences, especially the non verbal theatre performance in Kyoto! She was superb in guiding us through the food choices and encouraging people to try new dishes. Well organised and friendly, I really couldn’t have asked for more.
3. Consultant name and satisfaction rating:
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
6. Please give us your comments on the transport included in your package.
Very good, the driver of the coach used from Kyoto to Kanazawa was particularly helpful and friendly
7. Please tell us your thoughts on the meals included during your tour.
Absolutely superb, I loved the variety and quality.
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Japan again?
10. Would you travel again with InsideJapan Tours?
The quality of the experiences was very good, guiding was excellent, organisation very slick.