What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.90/5 calculated from 1108 reviews submitted in the last 12 months
Ronald (United States) - Japan Unmasked, Oct 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
WILL TREASURE THIS TRIP FOR A LIFETIME, A JEWEL IN OUR TRAVEL EXPERIENCES.
2. Tour Leader name and satisfaction rating
BEST TRAVEL EXPERIENCE WE HAVE EVER HAD. ABSOLUTELY MARVELOUS!!! Kind and considerate tour leader, it felt like a total 1 on 1 private tour. Cannot give a higher rating. IJT is the best, we are so impressed with the service, a must take on anyone's bucket list. AKEMI is a rare find........a guide who really cares, it was a privilege to have her as a leader and in short a friend.
3. Consultant name and satisfaction rating:
Professional an very helpful in the whole process.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
6. Please give us your comments on the transport included in your package.
A PLEASANT SURPRISE AND WELL RECEIVED
7. Please tell us your thoughts on the meals included during your tour.
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Japan again?
10. Would you travel again with InsideJapan Tours?
No Answer Given