What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 998 reviews submitted in the last 12 months
Janet (United Kingdom) - Classic Japan, Sep 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
2. Tour Leader name and satisfaction rating
he was amazing,very efficient,very attentive to detail,funny. made the trip one of a lifetime.
3. Consultant name and satisfaction rating:
easy to contact and offered excellent advice
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
with proviso memtioned in question 4
6. Please give us your comments on the transport included in your package.
all very efficient and comfortable
7. Please tell us your thoughts on the meals included during your tour.
all extremely good - wide ranging choice and excellent advice from tour leader as to types of food on offer.
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Japan again?
10. Would you travel again with InsideJapan Tours?
we would use no other and wholeheartedly recommend the company to anyone who wants a wonderful Japan experience.