What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 1064 reviews submitted in the last 12 months
Teresa (United States) - All-In Japan, Jul 2019
1. How would you describe your overall level of satisfaction with us as your tour operator?
First class service all the way!
2. Tour Leader name and satisfaction rating
She was so pleasant and fun.
3. Consultant name and satisfaction rating:
Extremely thorough and friendly.
4. How would you rate your package in terms of value for money?
5. How would you rate the accommodation against your expectations?
Every hotel was amazing - comfortable and beautiful
6. Please give us your comments on the transport included in your package.
Excellent transport from airport shuttle to coach bus and private tour buses
7. Please tell us your thoughts on the meals included during your tour.
Fantastic meals - offered a variety of styles and plenty of time to enjoy them
8. How do you rate the usefulness and standard of information in the Info-Pack?
9. Would you consider travelling to Japan again?
10. Would you travel again with InsideJapan Tours?
IJT took care of everything and the whole tour was seamless. Very impressed