What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1029 reviews submitted in the last 12 months

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Showing reviews 1-9 of 22

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Carole And Richard Jerome -
World Heritage, May 2019

Excellent

Superb. We felt well supported by our travel consultant who acted promptly in response to our requests for...

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Valerie (United Kingdom) -
World Heritage, Apr 2019

Excellent

Holly really listened to our criteria and got the trip thta suited us perfectly.

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Anne (United Kingdom) -
World Heritage, Mar 2019

Excellent

All excellent except for minor hiccup on last weekend

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Michael (United Kingdom) -
World Heritage, Feb 2019

Excellent

The trip was very well organised and. The provision of the necessary travel / hotel vouchers meant all...

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Susan Longden (United Kingdom) -
World Heritage, Oct 2018

Excellent

Our trip was very well organised and we found inside japan to be very responsive to our needs....

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Ian Rennardson (United Kingdom) -
World Heritage, Aug 2018

Good

Think it would have been difficult to do it without your help!

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Calvin Thiessen (Canada) -
World Heritage, Jul 2018

Excellent

Very thorough and detailed everything was ready and waiting for us when we arrived at each point if...

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Cristian Figueroa Valenzuela (Chile) -
World Heritage, Jun 2018

Excellent

Excellent Service! From the beggining when planning the trip and also while being there. The agency was silently...

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Garry Robertson (New Zealand) -
World Heritage, Mar 2018

Excellent

We thoroughly enjoyed our trip and InsideJapan’s professionalism and attention to detail were a big part of...

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