What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1041 reviews submitted in the last 12 months

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Madalaine (United States) -
Rural Japan Explorer, May 2019

Excellent

I chose InsideJapanTours after reviews on Tripadvisor and internet search. And I didn't necessarily have high expectations as...

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Angela Sykes (United Kingdom) -
Rural Japan Explorer, Sep 2018

Excellent

I think this tour was very good, it was a good mix of rural and cities...there were a...

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Ashby Merson-davies (United Kingdom) -
Rural Japan Explorer, Sep 2018

Excellent

Very efficient and well organised.

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Lesley Lander (United Kingdom) -
Rural Japan Explorer, Sep 2018

Excellent

I really enjoyed this tour, principally for the variety of places we stayed, the beautiful scenery and some...

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Nancy Remis (United States) -
Rural Japan Explorer, Jun 2018

Excellent

I was in the Travel Industry for over 35 years and Jim and I have traveled extensively around...

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Heather Dinwoodie (United Kingdom) -
Rural Japan Explorer, Jun 2018

Excellent

My tour was everything I hoped for and more, everything was so well organised and all the contacts...

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Christine Allen (United Kingdom) -
Rural Japan Explorer, Sep 2017

Excellent

Well organised. The add-on hotels either end of the trip were excellent and Lily's suggestion to use the...

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Viv Watson (United Kingdom) -
Rural Japan Explorer, Sep 2017

Excellent

Efficient

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Michael Arrowood (United States) -
Rural Japan Explorer, Sep 2017

Excellent

Great service due to David Lovejoy who is an exceptional tour guide, hope you can keep him

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