What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1041 reviews submitted in the last 12 months

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Showing reviews 1-9 of 20

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David Mckenna (United Kingdom) -
InsideJapan's Manga & Anime, Nov 2016

Excellent

Really helpful, you had thought of almost everything. Very impressed with the attention to detail, the suggested activities...

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Katherine Daley (United Kingdom) -
InsideJapan's Manga & Anime, Sep 2016

Excellent

Hattie created a perfect trip for us. It was easy to book and everyone I spoke to were...

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Jamie Lintell (United Kingdom) -
InsideJapan's Manga & Anime, Sep 2016

Excellent

it was awesome everything was neatly explained and the tour guide on second day really helped with anything...

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Teresa Guidice (United States) -
InsideJapan's Manga & Anime, Aug 2016

Excellent

The service received from Amy was phenomenal. My daughter and I thoroughly enjoyed our time in Japan.

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Angela Duncan-barth (United Kingdom) -
InsideJapan's Manga & Anime, Aug 2016

Excellent

Had a fab time - the info pack was invaluable. The guides were great - especially David, who...

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Larry Nichols (United States) -
InsideJapan's Manga & Anime, Jul 2016

Excellent

My wife and I decided to go to Japan for our honeymoon. I knew that the country...

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Ryan Huynh (United States) -
InsideJapan's Manga & Anime, Jun 2016

Excellent

This trip was my first time traveling alone and the support from InsideJapan made it a very comfortable...

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Rafe Gaskell (United Kingdom) -
InsideJapan's Manga & Anime, Apr 2016

Excellent

I had a brilliant time. Everything went very smoothly and the customised travel booklet was indispensable. The highlight...

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Jessica Chen (United States) -
InsideJapan's Manga & Anime, Feb 2016

Excellent

From the beginning stages of planning to the completion of my trip, I was very satisfied with the...

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