What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (12 month average rating)
4.85/5 calculated from 998 reviews submitted in the last 12 months
Peter (United Kingdom) -
Kyushu Elements, Nov 2019
Overall, a good service from the consultant and the tour leader.
Christine (United Kingdom) -
Kyushu Elements, Nov 2019
Very pleased with the trip overall. All arrangements worked well and accommodation good value for money. We would...
Phyllis (Canada) -
Kyushu Elements, May 2019
From booking to leaving, it was a great experience.
Luana (Australia) -
Kyushu Elements, May 2019
Service was outstanding. All queries quickly responded to and everything in Japan went seamlessly.
Michelle (United Kingdom) -
Kyushu Elements, May 2019
We have used you before and our high level of satisfaction gave us confidence in your tour selection.
Sharon Matthews (United Kingdom) -
Kyushu Elements, Nov 2018
Wonderful trip, very well organised.
James Wilson (Australia) -
Kyushu Elements, Nov 2018
This was our first experience with InsideJapan, and our first visit to Japan, we couldn't fault their service,...
Colin Yakashiro (Canada) -
Kyushu Elements, Nov 2018
Traveling with my father, we were very impressed with the overall experience with our tour starting with our...