What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1028 reviews submitted in the last 12 months

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Robert (Australia) -
Kyushu Adventure, May 2019

Good

A very good trip . Well planned.

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John Jeffrey (United States) -
Kyushu Adventure, Oct 2017

Excellent

The service was excellent - we really appreciated how much forethought was put into planning out trip and...

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Ian Thomas (United Kingdom) -
Kyushu Adventure, Oct 2017

Excellent

The overall tour was great, and gave us a varied and interesting stay in Kyushu. All the accommodation...

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John Clements (Australia) -
Kyushu Adventure, Jun 2017

Good

Very happy with our tour of Kyushu. Hotels were excellent and sightseeing instructions were easy to follow

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Adney Payne (United Kingdom) -
Kyushu Adventure, Mar 2017

Good

We had a splendid time and generally all the arrangements went very well. We were assisted by having...

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Joy Sargent (United Kingdom) -
Kyushu Adventure, Sep 2016

Excellent

Planning, accommodation, transport, were all arranged for us perfectly. Our holiday has been incredible and memorable all thanks...

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Elizabeth Beaver (United Kingdom) -
Kyushu Adventure, May 2016

Excellent

Outstanding service from Hattie and the team both before and during our trip.

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Stuart Cochrane (United Kingdom) -
Kyushu Adventure, Feb 2016

Excellent

Mostly excellent

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Lewis Morrison (United Kingdom) -
Kyushu Adventure, Oct 2015

Excellent

This was my 5th trip with you and I think this was the best one yet. Kyushu is...

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