What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1041 reviews submitted in the last 12 months

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Showing reviews 1-9 of 161

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Nigel (Australia) -
Japan Enchantment, Jun 2019

Excellent

Small group was very flexible, having a guide/translator for our first trip was invaluable.

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Janet Pope -
Japan Enchantment, May 2019

Excellent

Excellent communications and brilliant service.

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Alice (United States) -
Japan Enchantment, Apr 2019

Excellent

Both Matthew while on travel and Daniel (pre and post) provided excellent service. As a single older...

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Stefano (Switzerland) -
Japan Enchantment, Apr 2019

Good

very good

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David (United Kingdom) -
Japan Enchantment, Mar 2019

Good

We had a an interesting varied tour with a good group very well led

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Annie (United Kingdom) -
Japan Enchantment, Mar 2019

Excellent

The booking service provided was very good. The information-pack-booklets were very useful.

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Jacob (United Kingdom) -
Japan Enchantment, Mar 2019

Excellent

The service was superb for start to finish.

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Neil Gow (United Kingdom) -
Japan Enchantment, Sep 2018

Excellent

Charlea is an extremely hardworking, caring girl [but you will already know this I am sure] I was...

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Roslyn Taylor (Australia) -
Japan Enchantment, Sep 2018

Excellent

The tour was well organised, very good accommodation and meals, and provided a wide variety of cultural experiences.

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