What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1036 reviews submitted in the last 12 months

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Martin John Wright -
A Northern Soul, Jun 2019

Excellent

Excellent from begin to end.

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Anthony Shailes (United Kingdom) -
A Northern Soul, Oct 2018

Excellent

We were very pleased with the tour from start to finish.

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Hayley Lewis (United Kingdom) -
A Northern Soul, Oct 2018

Excellent

Excellent service before the tour and superb during the tour - great tour leader and a very interesting...

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William Turner (United Kingdom) -
A Northern Soul, Oct 2018

Excellent

The whole experience from initial enquiry to tour end was nothing short of outstanding. Both the tour...

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Iain Sutherland (United Kingdom) -
A Northern Soul, Oct 2018

Excellent

My second trip (previous in 2016)-this one was as successful and enjoyable as the first. Once again, the personal...

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Jerry Carlsson (United Kingdom) -
A Northern Soul, Jun 2018

Good

Tour was wonderful, Steve was brilliant, Booking etc. not quite so good

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Patricia Keane (Australia) -
A Northern Soul, Jun 2018

Excellent

Have travelled 6 times to Japan and this tour was amongst the best I have experienced.

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Pei Jean Lum (Australia) -
A Northern Soul, Jun 2018

Excellent

Prompt response and warm service. The tour programme is well put together- lots of hands on local experience (not...

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Anna Maria Lyne (Italy) -
A Northern Soul, Oct 2017

Excellent

This was my second trip with IJT and I hope to go again next year. Wouldn't travel with...

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