What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1023 reviews submitted in the last 12 months

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Showing reviews 1-9 of 4647

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Gillian (United Kingdom) -
Independent Travel, Mar 2019

Excellent

The whole experience was excellent. It was a trip of a lifetime and certainly lived up to expecations...

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Neil (United Kingdom) -
Independent Travel, Mar 2019

Excellent

I was really impressed by all aspects of the service that I received from Inside Japan. The self...

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Janet (United States) -
Independent Travel, Apr 2019

Good

Guide book really helped

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Robert (United States) -
Independent Travel, Apr 2019

Excellent

Knowledgeble. Very professional and easy to work with. THEY WEER ALSO WONDERFUL TO WORK WITH WHEN HE...

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Benjamin (Israel) -
Independent Travel, Mar 2019

Excellent

All organisation aspects of our trip,worked great,including all transportation and accomodation arrangements,itinerary schedule ,guides. Our

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Katie (United States) -
Independent Travel, Mar 2019

Excellent

This is our second trip with InsideJapan, so I wasn't expecting to be wowed since they raised the...

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Kim (United Kingdom) -
Independent Travel, Apr 2019

Excellent

We loved having an individualised plan with strong attention to detail but enough free time to explore, relax...

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Fiona (United Kingdom) -
Independent Travel, Mar 2019

Excellent

first rate service from the first phone call with Aaron

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Michael (United Kingdom) -
Honshu Hiking, Mar 2019

Excellent

The detailed planning and communication were excellent. The whole holiday was above expectations with a great range of...

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