What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 906 reviews submitted in the last 12 months

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David Graham -
Independent Travel, Jun 2016

Excellent

Everything worked like clock work and the recommendations and arrangements were spot on. We feel like we got...

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Tina Malhotra (United States) -
Independent Travel, Nov 2016

Good

Overall, the trip was wonderful. Caitlin was very easy to work with and quick to reply. There were...

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Jane - The Ross Family (United Kingdom) -
Independent Travel, Nov 2016

Excellent

We were absolutely delighted with the service, and our experience in Japan was incredible. Everything flawlessly organised. A...

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Murray Campbell (Australia) -
Traditional Japan, Oct 2016

Excellent

Very well organised, prompt, polite and always responsive to tailor the tour to our interests.

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Katie Collins (United Kingdom) -
Independent Travel, Nov 2016

Excellent

InsideJapan Tours are very informative and equipped with knowledge of every aspect of Japan. If there is something...

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David Jones (France) -
Best of Japan, Nov 2016

Excellent

A very professional service.Excellent customer care.

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Shelley Mesznik (United States) -
Independent Travel, Nov 2016

Excellent

Great service - made our visit to Japan almost too easy!

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Alexis Prevot (United Arab Emirates) -
Independent Travel, Dec 2016

Excellent

Inspiring from the start. it s important in my view that the consultant has been there. but in...

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Rachel Bates (United States) -
Independent Travel, Nov 2016

Excellent

We didn't want a tour, but were a bit apprehensive about travelling independently due to all the train...

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