What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 903 reviews submitted in the last 12 months

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Mrs Demoulin (Mrs Reka Demoulin) -
Best of Japan, Apr 2017

Excellent

Very well organised, we never felt we were left on our own. The trip was very well put...

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Charlotte Turner (United Kingdom) -
Independent Travel, Apr 2017

Poor

We were so disappointed. We did some research prior to selecting a travel agent and IJT seemed perfect...

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Miss Austin (Miss Clare Austin) -
Best of Japan, Apr 2017

Excellent

The entire trip could not have been organised better. As is it an expensive trip, I wanted to...

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Mr Hudgins (Mr Eric Hudgins) -
Independent Travel, Apr 2017

Excellent

As a first time traveler, they took the hassle out of the trip.

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Matthew Downey (United States) -
Private Group Departure, Apr 2017

Excellent

Anna was great to schedule everything. Without her, we would not have been able to do half the...

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Mr Logothetis (Mr Nikolaos Logothetis) -
Kumano Kodo Three-Night Module (Advanced Hiking), Apr 2017

Excellent

Very well organised

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Mrs Karat (Mrs Aurore Karat) -
Independent Travel, Apr 2017

Excellent

Very detailed information pack on our self guided tour, which meant we were able to travel independently whilst...

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Mr Newsam (Mr Hugh Newsam) -
Independent Travel, Apr 2017

Excellent

Flawless

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Mrs Anderson (Mrs Kathryn Anderson) -
Independent Travel, Apr 2017

Good

Dagny was great to work with and put together a great itinerary.

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