What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1029 reviews submitted in the last 12 months

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Showing reviews 1-9 of 3853

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Adam Rapillo (United Kingdom) -
InsideJapan's Manga & Anime, Apr 2018

Excellent

I had a great time! The tour was perfectly organized. Everything listed out meant for their specific times...

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Alicia Berberich (United States) -
Independent Travel, Apr 2018

Excellent

I was SO NERVOUS about taking my family on a trip to Japan. I have never been to...

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Faina Schnur (United States) -
Independent Travel, Mar 2018

Excellent

It was a very interesting and to some extent educational trip. The info pack turned out to be...

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Graham Parker (Hong Kong) -
Independent Travel, Mar 2018

Excellent

Every part of the itinerary was laid out in detail, along with viable alternatives

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Dorit Raviv (United States) -
Japan Solo, Apr 2018

Excellent

Everything was well planned and executed. A very well balanced trip with maticulous attention to detail.

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Germaine Davis (United States) -
Independent Travel, Mar 2018

Good

Service was really good. We especially loved the Artist room at the Park Hotel Tokyo.

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Patrick Pulzer (United Kingdom) -
Independent Travel, Mar 2018

Excellent

Friendly, informative, efficient and very flexible in tailoring trip to our needs.

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Rhianne Chapman (United Kingdom) -
Independent Travel, Mar 2018

Excellent

Excellent service - was really happy with the support provided which enabled us to make the most of...

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Jacob Otten (United States) -
Independent Travel, Mar 2018

Excellent

The service from IJT was always friendly and courteous. We always felt we were well taken care...

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