What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1124 reviews submitted in the last 12 months

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Angela Drake (United Kingdom) -
Best of Japan, May 2018

Excellent

We were given excellent advice and guidance from beginning to end.

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Paige Livingston (Australia) -
Independent Travel, Apr 2018

Excellent

I think you offer an excellent service! The itinerary was tailored with care around our interests....

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Christopher Harris (United States) -
Independent Travel, May 2018

Excellent

This was our first experience using InsideJapan/InsideAsia and we have nothing but good things to say about the...

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Ian Alexander (United Kingdom) -
Independent Travel, May 2018

Excellent

all arrangements worked extremely smoothly even your Japan office acted promptly and efficiently when my wife unwittingly left...

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Kaia De Burgh (Australia) -
Independent Travel, Apr 2018

Excellent

Nothing was to much when trying to put together a trip for my mother and my sister and...

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Alexander Roberts (United Kingdom) -
Independent Travel, May 2018

Excellent

Very effective discussions to ensure our trip was what we wanted. This translated into a high quality expedition.

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Karen Shimamoto (United States) -
Independent Travel, May 2018

Excellent

Very high level of help and details provided for a wonderful experience!

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Leanne Mcarthur (New Zealand) -
Independent Travel, May 2018

Excellent

Wonderful. :-) Three of us travelling with a wheelchair could have been tough but Inside Japan arranged everything -...

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Becky Thurtell (United Kingdom) -
Independent Travel, Apr 2018

Excellent

Very detailed and efficient. No page was left unturned! The pre-departure information booklets, and destination guides, were particularly...

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