What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1026 reviews submitted in the last 12 months

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William (United Kingdom) -
Independent Travel, May 2019

Excellent

Well put together package balanced between rural and town/city visits and good mix of accommodation. Idiot proof travel instructions...

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Wen Hui (United States) -
Independent Travel, Apr 2019

Excellent

InsideJapan exceeded all of our expectations from booking, execution, and even emergency followup while we were in the...

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Joaquãƒâ­n (Chile) -
Independent Travel, May 2019

Excellent

Excellent service, our consultant make sure to fulfill all of our expectations.

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Theodore (United States) -
Independent Travel, May 2019

Excellent

I was pleased with InsideJapan at every stage of the process. I loved visiting Japan.

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Alison (United Kingdom) -
Traditional Japan, May 2019

Good

Really knowledgable consultants and great service via email and phone when booking. We were a little nervous...

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Patricia (United Kingdom) -
Best of Japan, May 2019

Good

Overall it was a fabulous experience. The information was detailed and general standard of accommodation very good with...

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Rachel (United Kingdom) -
Independent Travel, May 2019

Excellent

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Patricia (United Kingdom) -
Best of Japan, May 2019

Good

Overall it was a fabulous experience. The information was detailed and general standard of accommodation very good with...

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Patricia (United States) -
Independent Travel, May 2019

Excellent

We had a great trip and everything ran smoothly. We appreciated having the logistics set up for us...

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