What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1034 reviews submitted in the last 12 months

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Leigh Joubert (Malta) -
Independent Travel, Jun 2018

Excellent

Travelling on our Independent Travel Tour was made so easy by the incredible instruction books provided by InsideJapan...

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April Riley (United States) -
Independent Travel, Jul 2018

Excellent

Everything was organized and booked which eliminated a lot of the stress of traveling.

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Eric Wallbank (United Kingdom) -
Independent Travel, May 2018

Excellent

As our first time to Japan IJT were just what we needed to help us plan a one-off...

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Margaret Bennett (United Kingdom) -
Independent Travel, May 2018

Excellent

A packed schedule that seemed daunting at first but was well worth the effort. We were amazed...

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Margaret Bennett (United Kingdom) -
Best of Japan, May 2018

Excellent

We were well informed and all our questions were answered promptly. We had a fantastic holiday in Japan...

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Kevin Mantle (United Kingdom) -
Independent Travel, Jun 2018

Good

Good. The instructions arrived on time and everything was there to make travel around Japan stress free.

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Rebecca Skelnik (United States) -
Independent Travel, Jun 2018

Excellent

Everything about this trip was absolutely magical! Everything went so incredibly well from when we first contacted Inside...

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Julie Leff (United States) -
Independent Travel, Jun 2018

Average

Horrible service in Japan great planning before but the service during the earthquake really colored our experience

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Lillian Wong (United States) -
Best of Japan, May 2018

Excellent

We absolutely loved the experience. We appreciated the wonderful gift from InsideJapan tours upon our arrival, and was...

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