What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 993 reviews submitted in the last 12 months

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Felicity Caryer (United Kingdom) -
Independent Travel, Aug 2018

Excellent

We really appreciated Toby's support in both organising the trip and throughout our trip. Having Toby's support along...

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Christine Crowder (United States) -
Mountains & Culture Family Activity Holiday, Jul 2018

Excellent

Overall, my family was delighted with our Japan trip. We are grateful for the advice we received...

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Emily Gula (Canada) -
Essential Honeymoon, Sep 2018

Excellent

Everything was superbly organized and the accommodations were stellar. We enjoyed the private tour guides we had in...

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Natalie Goodwin (United States) -
Independent Travel, Sep 2018

Excellent

We were extremely satisfied, especially with the fact that we were able to focus on exactly what we...

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Njideka Udechukwu (Sweden) -
Independent Travel, Sep 2018

Excellent

InsideJapan are beyond all expectations - I received more information, support and guidance than I had dreamed off....

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Elizabeth Alvey (Australia) -
Wild Hokkaido, Sep 2018

Excellent

Helpful planning and contact beforehand and all went smoothly

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Roberto De Lazzari (Australia) -
Best of Japan, Sep 2018

Excellent

excellent and very comprehensive info provided pre tour.

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Benjamin Ogonek (United States) -
Independent Travel, Sep 2018

Excellent

Top notch! We would have Amy and IJT plan all our trips!

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Susan Warner (United Kingdom) -
Independent Travel, Aug 2018

Excellent

We were very satisfied with Inside Japan as a tour operator

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