What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1120 reviews submitted in the last 12 months

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Jill Kantor (United States) -
Japan Enchantment, May 2018

Excellent

Well planned and executed itinerary. We covered many and varied areas and sights without feeling rushed.

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Wendy Grainger (United Kingdom) -
Hidden Japan, May 2018

Excellent

Lucy or other staff were always available if I needed them

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Deborah Knight (United Kingdom) -
Japan Unmasked, May 2018

Excellent

We completely fell under the spell of Japan, to the extent that we are determined to return and...

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Meryll Mohan (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , May 2018

Excellent

Good itinerary, flexible and good communication

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Nigel Bartlett (Australia) -
Hidden Japan, May 2018

Excellent

See my review of Kyushu Elements

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Nigel Bartlett (Australia) -
Kyushu Elements, May 2018

Excellent

It is very obvious that Inside Japan has thought about the complete process from the first to the...

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Jean Covington (United Kingdom) -
Classic Japan, May 2018

Excellent

Very helpful with suggestions for pre tour activities. all worked out well

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Andrew Miller (United Kingdom) -
Japan Unmasked, May 2018

Excellent

Well organised & all travelling between towns/cities went v smoothly.

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Katherine Ellis (United Kingdom) -
Japan Enchantment, May 2018

Excellent

Having visited Japan before and done the obvious sites we really enjoyed some of the more unusual activities...

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