What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 955 reviews submitted in the last 12 months

Search Reviews

Showing reviews 1-9 of 1577

Or go to page: 1 | 2 | 3 | 4 | 5 |
Prev 9 | Next 9

Alan Greene (United States) -
Japan Enchantment, Sep 2017

Excellent

Well crafted itinerary for my first trip to Japan great hotels and food excellent guides.

Read more >

Chaminda Samarage (Australia) -
Tokaido Trail, Sep 2017

Excellent

Our experience with InsideJapan has been outstanding from start to finish. Would highly recommend all around! Will certainly...

Read more >

Heidi Fuller (United Kingdom) -
Hands On Japan, Sep 2017

Excellent

Extremely professional, and I would highly recommend to anyone considering Japan as a destination.

Read more >

Irene Gorman (Australia) -
Hidden Japan, Sep 2017

Excellent

From first to most recent contact with Inside Japan I have found all the staff very respectful, considerate...

Read more >

David Tambo (United States) -
Hands On Japan, Sep 2017

Excellent

Mark was a great tour leader and the mix of activities was excellent.

Read more >

Shizuko Akasaki (United States) -
Hidden Japan, Sep 2017

Excellent

Did fulfill my desires to visit areas of Japan where I have not gone, my ancestry, since I...

Read more >

Kim-anh Vo (United States) -
Tokaido Trail, Sep 2017

Excellent

IJT provided an excellent introduction package that served to give us a general overview of our tour, our...

Read more >

Jill Evans -
Japan Enchantment, Sep 2017

Excellent

The superb unobtrusive organisation on a daily basis meant that the whole trip was stress-free.The transport and hotel...

Read more >

Paul Rose -
Hands On Japan, Sep 2017

Excellent

Service pre tour was excellent. Tour itself exceeded expectations with Mark being an exceptional leader.

Read more >