What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 895 reviews submitted in the last 12 months

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Melita Meen (Australia) -
Japan Unmasked, Feb 2017

Excellent

At the beginning I was emailling with more than one consultant but getting closer to the trip I...

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Thomas Huff (United States) -
Japan Unmasked, Feb 2017

Excellent

Everything so well done, such really great plans & sequences for wonderful, memorable experiences, every day, dozens and...

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Wendy Dooley (Australia) -
Japan Unmasked, Feb 2017

Excellent

Consultant went out of his way to assist with all my little problems and questions. Charlea...

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Peter Williamson (United Kingdom) -
Winter Highlights, Feb 2017

Excellent

The service we received was excellent .... from our first contact with Inside Japan to the help and...

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Leigh Renfrow (United States) -
Winter Highlights, Feb 2017

Excellent

Everything was great as usual. This is my 3rd trip to Japan. Each time I go it is...

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Judith Hickman (United Kingdom) -
Winter Highlights, Feb 2017

Excellent

This was our second time with inside japan and we once again found them an excellent firm to...

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Sally Hewitt (United Kingdom) -
Winter Highlights, Feb 2017

Excellent

Well planned and delivered

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Sharon Weiner (United States) -
Winter Highlights, Feb 2017

Excellent

A superb guide, great itinerary.

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Carly Petersmeyer -
Hands On Japan, May 2016

Excellent

Mark always had an open invitation to really fun things. Our group got along so well and Mark...

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