What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 856 reviews submitted in the last 12 months

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Terence Soult (United Kingdom) -
Japan Enchantment, Mar 2017

Excellent

Very professionally put together, got us to places that we would never have discovered on our own.

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Peter -
Japan Unmasked, Mar 2017

Good

good

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Jonathan Rosenthall (United Kingdom) -
Japan Enchantment, Mar 2017

Excellent

Everything better than expected

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Nancy Cavalier (United States) -
HYPERJAPAN's J-Pop & Go! , Mar 2017

Excellent

It was a great overall experience. Being the first time out of the country I was a bit...

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Gary Musgrave (Australia) -
Japan Unmasked, Mar 2017

Excellent

Excellent tour for experiencing Japan.

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Anne Winter (Australia) -
Tokaido Trail, Mar 2017

Excellent

Excellent Service received all the way through starting with Dan Campbell helping us to organise the tour and...

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Alla Philippova (Saudi Arabia) -
Spring Elegance, Mar 2017

Excellent

I THINK THIS IS A VERY WELL THOUGHT OUT ITINERARY, I LIKED THE MIX OF ORGANIZED ACTIVITIES AND...

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Alan Moores (United States) -
Hidden Japan, Mar 2017

Excellent

Very helpful and detailed leaving nothing to chance great job!

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Eleanor Bailey (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Mar 2017

Excellent

The service was amazing! There was a small problem with my specific tour details made by the person...

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