What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 920 reviews submitted in the last 12 months

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Carly Petersmeyer -
Hands On Japan, May 2016

Excellent

Mark always had an open invitation to really fun things. Our group got along so well and Mark...

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Raymond Higgins (United Kingdom) -
Japan Unmasked, Nov 2016

Excellent

Great trip and well organised.

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Sergiu Lazarovici -
Hidden Japan, Oct 2016

Excellent

excellent organization , good value for money

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Sergiu Lazarovici -
Hidden Japan, Oct 2016

Excellent

excellent organization , good value for money

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Hilary Burden -
Japan Unmasked, Oct 2016

Good

Great holiday, real introduction to japan and it's food

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Dale Evetts (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Nov 2016

Excellent

I hadn't heard of Inside Japan before and always thought I would have to pay a lot more...

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Linda Lindsay (Canada) -
Kyushu Elements, Nov 2016

Excellent

I chose IJT for my 2nd trip to Japan because I was so impressed with the service I...

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William Foster (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Nov 2016

Excellent

Great service from beginning to end. It was my first time visiting Japan and being able to see...

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Philip Gooch (United Kingdom) -
Kyushu Elements, Nov 2016

Excellent

Exceeded all expectations and was excellent value considering all that was included

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