What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1071 reviews submitted in the last 12 months

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Showing reviews 1-9 of 1906

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Richard Pople (United Kingdom) -
Japan Unmasked, Nov 2018

Excellent

I wanted to do a trip that gave me a taste of Japan, and that is exactly what...

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Claire Whiteman (United Kingdom) -
Private Group Departure, Oct 2018

Excellent

Lovely tour guide. Very knowledgeable and very happy to help. Beautiful country would definitely be coming back

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Magdalena Molkova (United Kingdom) -
Tokaido Trail, Nov 2018

Excellent

Absolutely amazing experience.

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Sharon Matthews (United Kingdom) -
Kyushu Elements, Nov 2018

Excellent

Wonderful trip, very well organised.

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Antonia Chisholm (United States) -
Tokaido Trail, Nov 2018

Good

It was a great itinerary, and an amazing experience!

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Robert Morgan (United Kingdom) -
Hidden Japan, Oct 2018

Excellent

Tour Guides were good itinery varied travel arrangements worked hotels mainly excellent

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Christine Kitzman (United States) -
Japan Unmasked, Oct 2018

Excellent

This tour offered an excellent balance of rural and urban Japan in its selection of wide-ranging locations throughout...

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James Wilson (Australia) -
Kyushu Elements, Nov 2018

Excellent

This was our first experience with InsideJapan, and our first visit to Japan, we couldn't fault their service,...

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Fiona Waller (United Kingdom) -
Japan Unmasked, Oct 2018

Average

The information in the brochure and then the info pack was not detailed enough: e.g. shared washing facilities...

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