What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1034 reviews submitted in the last 12 months

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Anna Timoshina (United Kingdom) -
Japan Unmasked, Jul 2018

Excellent

The tour was great - great locations (though a bit templed out towards the end) and a wonderful...

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Michael Astles (United Kingdom) -
Classic Japan, Jun 2018

Excellent

Excellent communications before, during and after the tour.

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Patricia Wall (Australia) -
Japan Enchantment, Jun 2018

Excellent

A great well planned tour

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Zaida Zavitz (United States) -
Classic Japan, Jul 2018

Excellent

Overall very happy with the outstanding response and support throughout the booking and the actual tour.

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Daphne Morgan (Australia) -
Classic Japan, Jul 2018

Excellent

It was great travelling on public transport with someone as knowledgeable as Ben and he took us to...

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Susanna Hong (United States) -
HYPERJAPAN's J-Pop & Go! , Jul 2018

Excellent

We had a wonderful time

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Robert Hudec (United States) -
Japan Unmasked, Jul 2018

Excellent

knowledgeable service up front and a great rip leader who kept us busy the whole trip.

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Lynne Badger (Australia) -
Classic Japan, Jul 2018

Excellent

Client portal was useful. Staff also answered emails and followed up on phone calls promptly.

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Joshua Ben-ami (United States) -
HYPERJAPAN's J-Pop & Go! , Jul 2018

Excellent

InsideJapan was so fantastic and incredibly accommodating.

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