What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 902 reviews submitted in the last 12 months

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Showing reviews 1-9 of 1511

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Emily Eubanks (United States) -
HYPERJAPAN's J-Pop & Go! , Jul 2017

Excellent

Everything went so smoothly and all needs/accommodations were taken care of with a smile. We learned so much...

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Cherie Acierno (United States) -
Hidden Japan, Jul 2017

Excellent

Both the tour and the add-on were excellent. We had never done a tour before, and were...

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Martin Wright (United Kingdom) -
Hidden Japan, Jul 2017

Excellent

Service excellent from beging to end.

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Colin Catt (France) -
Japan Unmasked, Jun 2017

Excellent

Perfect from beginning to end.

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Andrew Gillam (New Zealand) -
Japan Unmasked, May 2017

Excellent

Overall very happy with the service. We had a small issue (no problem)that required a small refund...

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Elizabeth Trout (Australia) -
Tokaido Trail, May 2017

Excellent

I am so glad I went to Japan with IJT, the planning is so thorough it made everything...

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Kala Rogers (Australia) -
Kyushu Elements, May 2017

Excellent

It was excellent, no way could have seen as much without this tour

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Anthony Hall (Australia) -
Rural Japan Explorer, May 2017

Good

Very satisfied with tour management and itinerary

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Jacqueline Adain (Canada) -
Hands On Japan, May 2017

Excellent

A truly diverse and interesting variety of things Japanese to do.

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