What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 831 reviews submitted in the last 12 months

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Showing reviews 1-9 of 1453

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Angela Anderson (United Kingdom) -
Japan Enchantment, Apr 2017

Excellent

Excellent information pack provided.

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David Weich (United States) -
Japan Enchantment, Apr 2017

Excellent

We received excellent service from Inside Japan Tours from start to finish. We enjoyed your attention to every...

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Ian Godsmark -
Spring Elegance, Apr 2017

Excellent

Very good efficient service

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Michael Astill (United Kingdom) -
Spring Elegance, Apr 2017

Excellent

This was my fourth trip to Japan using InsideJapan, and my second time on the Spring Elegance tour,...

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Kevin Mineur (United Kingdom) -
Spring Elegance, Apr 2017

Excellent

This was my fourth trip to Japan and my fourth time travelling with Inside Japan, so they must...

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Nicola Evans (United Kingdom) -
Hidden Japan, Apr 2017

Excellent

This is our first guided tour and first trip to Japan and we will definitely be back for...

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Catherine Maclean (United Kingdom) -
Spring Elegance, Apr 2017

Good

I enjoyed the tour very much but escorted style was a bit rigid for me. Accommodation for solo...

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Mark Shelinsky (United States) -
Hidden Japan, Apr 2017

Excellent

I found everyone totally professional-very much impressed that all ran like a clock

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David Wiltzius (United States) -
Spring Elegance, Apr 2017

Excellent

OK

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