What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1023 reviews submitted in the last 12 months

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Showing reviews 1-9 of 1950

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Keith (United Kingdom) -
All-In Japan, Apr 2019

Excellent

Everything was good from start to finish.

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Ian (United Kingdom) -
Spring Elegance, Mar 2019

Good

o

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Elizabeth (United Kingdom) -
Winter Highlights, Feb 2019

Excellent

Everyone is super helpful and interested in what I am saying

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Sandra (United Kingdom) -
Spring Elegance, Mar 2019

Excellent

Everything worked like clockwork.

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Ruth (United Kingdom) -
Spring Elegance, Mar 2019

Excellent

Our favourite ever holiday. Superb service throughout, pre-tour from Aaron Boothe, your very supportive and reliable travel agent...

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Janeesha (United States) -
Japan Unmasked, Mar 2019

Excellent

Very well organized. I enjoyed reading the guidebook with all the details about our destinations, the culture, and...

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Guy (Australia) -
Spring Elegance, Mar 2019

Excellent

Well organised tour. Good pre tour communication.

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Colin (Australia) -
All-In Japan, Mar 2019

Excellent

the service and Knowledge was outstanding, Which made my Japan experience the best it could be

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Can (United States) -
Spring Elegance, Mar 2019

Good

First class service, very well chosen destinations, very well chosen activities. The tour guide Yuri is probably the...

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