What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1026 reviews submitted in the last 12 months

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Showing reviews 1-9 of 1994

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Richard (United Kingdom) -
Tokaido Trail, May 2019

Excellent

Everything that was promised by the consultant was delievered and the Tour Leader, Mandy, was fantastic!

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Anne (New Zealand) -
Classic Japan, May 2019

Excellent

Fantastic tour thoroughly enjoyed by our whole group

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Thyra (United States) -
Luxury Japan, May 2019

Excellent

Great tour leader and outside guides. Excellent hotels and interesting restaurants. Went to places that we...

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Phyllis (Canada) -
Kyushu Elements, May 2019

Excellent

From booking to leaving, it was a great experience.

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Hannah (United Kingdom) -
Japan Unmasked, May 2019

Excellent

Everything was made very easy, from the initial booking to the tour itself. It was great to have...

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Calvin (Australia) -
Japan Unmasked, May 2019

Excellent

Everything went smoothly and we experienced many aspects of Japanese culture

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Philip (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , May 2019

Excellent

Very happy with whole tour from point of booking to our time on the ground in Japan. ...

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Robert (New Zealand) -
Classic Japan, May 2019

Excellent

Well run and lived up to expectatons

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Graeme (Canada) -
Japan Unmasked, May 2019

Excellent

The only hiccup on the tour was an issue with the reservation at Agora Place Asakusa, which the...

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