What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 981 reviews submitted in the last 12 months

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Justin Samuel (United States) -
7 Night Price Cruncher, Sep 2017

Excellent

The service provided by InsideJapan Tours was impeccable! From the moment we contacted Amy to when we returned...

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Heidi Fuller (United Kingdom) -
Hands On Japan, Sep 2017

Excellent

Extremely professional, and I would highly recommend to anyone considering Japan as a destination.

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Daphne King (United Kingdom) -
Independent Travel, Oct 2017

Excellent

InsideJapan made our experience completely seamless, they anticipated needs we didn't even know we had! The itinerary was...

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Lorna Bateman (Australia) -
Independent Travel, Sep 2017

Excellent

We felt our trip was very well organised.Th documentation we were sent prior to travelling was very detailed...

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Irene Gorman (Australia) -
Hidden Japan, Sep 2017

Excellent

From first to most recent contact with Inside Japan I have found all the staff very respectful, considerate...

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Colin Beckwith (New Zealand) -
Independent Travel, Sep 2017

Excellent

Overall very impressed. Used 2 guides both of whom were excellent. Personalized guide book excellent. Once trip has...

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Prinya Friel (United States) -
Wild Hokkaido, Oct 2017

Excellent

Excellent customer service from start to finish.

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David Tambo (United States) -
Hands On Japan, Sep 2017

Excellent

Mark was a great tour leader and the mix of activities was excellent.

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Camilla Bergesen (United Kingdom) -
Best of Japan, Oct 2017

Excellent

Really prompt, useful and helpful at all times. The booklets were so useful and the advice invaluable. It...

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