What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 903 reviews submitted in the last 12 months

Search Reviews

Showing reviews 1-9 of 4665

Or go to page: 1 | 2 | 3 | 4 | 5 |
Prev 9 | Next 9

Charlotte Turner (United Kingdom) -
Independent Travel, Apr 2017

Poor

We were so disappointed. We did some research prior to selecting a travel agent and IJT seemed perfect...

Read more >

Matthew Downey (United States) -
Private Group Departure, Apr 2017

Excellent

Anna was great to schedule everything. Without her, we would not have been able to do half the...

Read more >

Mrs Karat (Mrs Aurore Karat) -
Independent Travel, Apr 2017

Excellent

Very detailed information pack on our self guided tour, which meant we were able to travel independently whilst...

Read more >

Mr Newsam (Mr Hugh Newsam) -
Independent Travel, Apr 2017

Excellent

Flawless

Read more >

Robin Ketteringham (United Kingdom) -
Independent Travel, Apr 2017

Excellent

We really enjoyed our trip to Japan and all the detailed information you gave us certainly helped us...

Read more >

Mr Lytell (Mr Peter Lytell) -
Best of Japan, Apr 2017

Excellent

Good service

Read more >

Mrs Graham (Mrs Jeanette Graham) -
Independent Travel, Apr 2017

Excellent

Responsive, knowledgeable and extremely helpful

Read more >

Andrew Angel (United Kingdom) -
Independent Travel, Apr 2017

Excellent

From the initial discussions through our return home the service received was far above expectations.

Read more >

David Weich (United States) -
Japan Enchantment, Apr 2017

Excellent

We received excellent service from Inside Japan Tours from start to finish. We enjoyed your attention to every...

Read more >