What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1063 reviews submitted in the last 12 months

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Barry Brown (United Kingdom) -
Traditional Japan, Mar 2018

Excellent

Excellent, personal service. Ali answered all our questions and helped us to make the most of our...

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Megan Chandler (United States) -
Golden Route, Apr 2018

Good

Overall very happy with our trip. We had a great time! Was very nice to have all travel...

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Katherine Lacombe (Canada) -
Independent Travel, Mar 2018

Excellent

We received a great service. Our consultant was really attentive to our requests and knowledgeable too. We had...

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Nigel Muir (United Kingdom) -
Independent Travel, Apr 2018

Good

Great trip, v good service from Inside Japan overall, although comms were slow nearer the date which I...

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Jill Day (United Kingdom) -
Spring Elegance, Apr 2018

Excellent

Very impressed with the planning and arrangements for the tour. Japan fascinated me and I would love to...

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Andrea Hadfield (United Kingdom) -
Independent Travel, Mar 2018

Excellent

It's the first time we have used a company to organise a holiday for us and it was...

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Crispin Banner (United Kingdom) -
Japan Solo, Apr 2018

Excellent

The instructions were clear and concise and easy to follow. The trip included all the places I asked...

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Soren Bradbury (United Kingdom) -
Independent Travel, Mar 2018

Excellent

Simple and easy to book - pleasant and quick response to any questions

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Robert Green (United States) -
Independent Travel, Apr 2018

Excellent

It made planning and on-the-ground a total breeze. The transportation logistics, details, and booklets were our bible. It...

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