What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 826 reviews submitted in the last 12 months

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Sally Williams -
Independent Travel, Aug 2016

Excellent

Everything was very well organized and went smoothly.

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Auberie Hermans -
Independent Travel, Sep 2016

Excellent

We had an amazing trip, the perfect balance between city and rural areas. The hotels and transportation where...

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Matthew Park (United States) -
Independent Travel, Sep 2016

Excellent

Everything was excellent! The only thing I did notice was that the guides for each city weren't 100...

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Daniel Norris -
Independent Travel, Sep 2016

Excellent

I have wanted to visit Japan for a number of years. I could not believe how much I...

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Brad Raisher (United States) -
Best of Japan, Jun 2016

Excellent

Extremely happy and satisfied. The late date of planning was not a problem to your staff and...

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Stephen Haskins (United States) -
Best of Japan, Aug 2016

Excellent

Phenomenal suggested and excellent and very detailed oriented guidance. Everything went 100 according to plan and everything met...

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Chelsea Pattenden (Canada) -
Gastronomic Adventure, Sep 2016

Excellent

There was absolutely no stress involved when travelling with the Inside Japan itinerary that was customized for us....

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Joan Jenkins (New Zealand) -
Independent Travel, Sep 2016

Excellent

Excellent experience. Very impressed by the detailed info pack supplied giving all the information we needed. ...

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Zenklusen -
Best of Japan, Sep 2016

Excellent

Exzellent Organisation and documentts.

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