What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 810 reviews submitted in the last 12 months

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Jack Borowski (Australia) -
Wild Hokkaido, Jul 2016

Excellent

The service was excellent before we left for our trip and during the trip. There was one problem...

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Joydip Jiban Ghosh (United Kingdom) -
Japan Enchantment, Jul 2016

Excellent

Excellent

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Brooke Knowles (United States) -
World Heritage, Aug 2016

Excellent

The trip was perfectly designed to offer us exposure to many different aspects of Japan. We appreciated spending...

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Amanda Skinner (United Kingdom) -
Classic Japan, Jul 2016

Good

Good service

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Hannah Currant (United Kingdom) -
Best of Japan, Jul 2016

Excellent

We really loved our trip to Japan and found the service excellent and personal.

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Rachel Scott (United Kingdom) -
Independent Travel, Jul 2016

Excellent

We received great service from Inside Japan and Ben in particular. He was speedy and efficient and had...

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Chun Kit Andrew Wu (United Kingdom) -
Tokaido Trail, Aug 2016

Excellent

I had an absolutely fantastic time in Japan with Inside Japan Tours. The attention to detail, thoughtfulness, and...

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Timothy Sawyer (United Kingdom) -
Independent Travel, Aug 2016

Excellent

good

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Mary Shannon (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Jul 2016

Excellent

Excellent

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