What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 913 reviews submitted in the last 12 months

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Alison Tadiello -
Autumn Splendour, Oct 2016

Excellent

It all went very smoothly, very well organised. We took a detailed interest in the itinerary and left...

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Gianna -
Independent Travel, Nov 2016

Excellent

Wonderful as always.

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Janet Liebster -
Independent Travel, Nov 2016

Excellent

The service was excellent. All the arrangements went very smoothly and in accordance with the trip info pack....

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Elisabeth Jackson -
Mountains & Culture Family Activity Holiday, Oct 2016

Excellent

We had such an amazing time in Japan - our best holiday for many years! We loved all...

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Michael Gray -
Independent Travel, Oct 2016

Excellent

I couldn't recommend you enough. In fact, I already have to several friends. Brilliant!

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Lucy Gunn -
Best of Japan, Nov 2016

Excellent

My partner and I had the BEST trip. Of course I credit part of this to the amazing...

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Mr Simon Gaunt -
Independent Travel, Nov 2016

Excellent

Very good experience. Easy and clear communication from Inside Japan. Plenty of information received prior to the trip...

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Nicholas Ushinski -
Japan Enchantment, Oct 2016

Excellent

InsideJapan exceeded our expectations and was a unforgettable experience.

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Andrea L Biren -
Kumano Kodo Three-Night Module (Gentle Walking), Oct 2016

Good

I was very pleased to find a tour company that put together self-guided tours at all! The...

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