What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 842 reviews submitted in the last 12 months

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Carole Harvey (United Kingdom) -
Spring Elegance, Apr 2017

Excellent

Excellent, very well organised,

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Miss Fang (Miss Davina Fang) -
Independent Travel, Apr 2017

Excellent

You guys were awesome at doing all the arranging, even the last minute tweaks! And very responsive to...

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Mrs Sanders (Mrs Jennifer Sanders) -
Independent Travel, Apr 2017

Excellent

We had a great holiday. Thank you.

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Angela Anderson (United Kingdom) -
Japan Enchantment, Apr 2017

Excellent

Excellent information pack provided.

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Mrs Esch (Mrs Kim Verlin) -
Independent Travel, May 2017

Good

Love the level of detail in the guide books, and all of the tours were top notch quality.

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Mrs Idemoto (Mrs Lori Idemoto) -
Independent Travel, Apr 2017

Excellent

We thoroughly enjoyed our trip to Japan. The service we received from our consultant and the company...

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Mr Daftary (Mr Manu Daftary) -
Independent Travel, Apr 2017

Excellent

Eveyyhing went very smoothly. Very glad to get the IC passes and the JR vouchers delivered to our...

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Marcia Townsend (United Kingdom) -
Independent Travel, Apr 2017

Excellent

Incredibly well organised. Everything went exactly to plan and the information provided was superb. We really appreciated that...

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Mrs Demoulin (Mrs Reka Demoulin) -
Best of Japan, Apr 2017

Excellent

Very well organised, we never felt we were left on our own. The trip was very well put...

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