What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 781 reviews submitted in the last 12 months

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Showing reviews 1-9 of 3804

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Michelle Khuu (United Kingdom) -
Independent Travel, May 2016

Excellent

Fantastic service from start to end. I know that Wyatt is no longer with Inside Japan, however, I...

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Leslie Berkowitz -
Independent Travel, May 2016

Excellent

Outstsanding service. Catered for our desired areas of interest. All arrangements worked like clockwork. Couldnt possibly ask for...

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Abigail Silver (United States) -
Independent Travel, Apr 2016

Excellent

This service made our honeymoon less stressful overall. I was so happy to not have to book our...

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Joanna Dabrowska (United Kingdom) -
Independent Travel, Mar 2016

Excellent

Everything was absolutely perfect- the information we got, the contact with our travel consultant, the planning, hotels, we...

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Glenn Reyes (United States) -
Independent Travel, May 2016

Excellent

InsideJapan provided great services from the planning phase till my return home.

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Glenn Reyes (United States) -
Independent Travel, May 2016

Excellent

InsideJapan provided great services from the planning phase till my return home.

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Adrian Rodgers (United Kingdom) -
Independent Travel, Apr 2016

Excellent

Very responsive and produced a tour that ticked our boxes based on their understanding of our needs. Great...

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Archibald Westwood (United Kingdom) -
Independent Travel, May 2016

Excellent

Very comprehensive and detailed information provided on a wide range of matters, but train information was particularly detailed...

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Alan Robson (United Kingdom) -
Independent Travel, Apr 2016

Good

The service was fine and we've already recommended Inside JApan to friends.

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