What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 884 reviews submitted in the last 12 months

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Joe Nader (United Kingdom) -
Best of Japan, Feb 2017

Excellent

Very well organised. Very enjoyable trip overall

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Anita Keays (United Kingdom) -
Golden Route, Feb 2017

Excellent

Very well organised - gave a good experience of a number of facets of Japanese culture.

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Julie Odonovan -
Independent Travel, Mar 2017

Excellent

Exceptional. From the very first enquiry we made for our post ski travel around Japan to the follow...

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Guy Holmes (United Kingdom) -
Independent Travel, Feb 2017

Excellent

Faultless service, wonderful trip

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Melita Meen (Australia) -
Japan Unmasked, Feb 2017

Excellent

At the beginning I was emailling with more than one consultant but getting closer to the trip I...

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Arabella Isagon (United States) -
Independent Travel, Feb 2017

Excellent

Very pleased with all the arrangements Anna at the Colorado office made. I was truly surprised at...

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Janet And Paul Chilvers -
Independent Travel, Feb 2017

Excellent

Really helpful and knowledgeable consultant, Rachel always made time to listen to what we were asking. Our trip...

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Sarah Bitter (United States) -
Independent Travel, Feb 2017

Excellent

Caitlin was fantastic in setting this up at short notice. I'd recommend booking with InsideJapan.

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Thomas Huff (United States) -
Japan Unmasked, Feb 2017

Excellent

Everything so well done, such really great plans & sequences for wonderful, memorable experiences, every day, dozens and...

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