What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 778 reviews submitted in the last 12 months

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Cathryn Wilcox (United Kingdom) -
Independent Travel, Jul 2016

Excellent

InsideJapan really set the bar for excellent, knowledgeable service and support with the trip that the consultant, Kester...

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Cathryn Wilcox (United Kingdom) -
Independent Travel, Jul 2016

Excellent

InsideJapan really set the bar for excellent, knowledgeable service and support with the trip that the consultant, Kester...

Read more >

Keith Hibberd (United Kingdom) -
Independent Travel, Jun 2016

Excellent

perfect, but better than I had hoped for

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Nic Philllips -
Independent Travel, Jul 2016

Excellent

We couldn't have asked for better service. We were very impressed with our tailor made trip and with...

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Renée Korver-michan -
Best of Japan, Jul 2016

Excellent

The service we received was excellent! Because of InsideJapan we had the best time in Japan, an unforgettable...

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Zoe Jackson -
Golden Route, Jul 2016

Excellent

Everything was so smooth and well organised. The information pack was impressively detailed, and easy to follow. The...

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Deniz Do&287u -
Best of Japan, Jul 2016

Excellent

Selection of destinations was wonderful. All hotels' locations were efficient.

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Aysem Duygu Durgut -
Best of Japan, Jul 2016

Excellent

Everything was excellent, neatly planned. There are no words to describe our experience.

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Hibberd -
Independent Travel, Jul 2016

Excellent

I am sure that I could have organized this myself, but insidejapan did it far better than I...

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