What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1031 reviews submitted in the last 12 months

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Showing reviews 1-9 of 5547

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Stephanie Rabaduex (United States) -
Private Group Departure, Apr 2018

Excellent

It was excellent and we had a wonderful time.

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David Chim (United Kingdom) -
Independent Travel, Mar 2018

Excellent

Very well organised. Good details and helpful advice provided.

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Suzanne Hengstberger (Australia) -
Independent Travel, Apr 2018

Excellent

Very happy - all hotels booked and were as described and once we got used to the Metro...

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Peter Johnson (Australia) -
Winter Highlights, Jan 2018

Excellent

Very thorough and professional

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Peter Johnson (Australia) -
Independent Travel, Feb 2018

Excellent

Excellent trip notes made finding our way aroundJapan a breeze.

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Nanette Elmore (Australia) -
Independent Travel, Mar 2018

Excellent

Everything went like clockwork. The cherry blossom everywhere was amazing. Sleeping on futons, sharing bathrooms were also...

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Jose Nativi-nicolau (United States) -
Independent Travel, Mar 2018

Excellent

Hello Alice, We are back in town. We don't have words to express our sincere...

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Jose Nativi-nicolau (United States) -
Independent Travel, Mar 2018

Excellent

Hello Alice, We are back in town. We don't have words to express our sincere...

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Emily Savage (Germany) -
Independent Travel, Mar 2018

Excellent

The only company and person who could help me get exactly what I wanted, even when I didn't...

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