What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 989 reviews submitted in the last 12 months

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Showing reviews 1-9 of 5291

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Christopher Bowmer (United Kingdom) -
Japan Enchantment, Nov 2017

Excellent

From the very beginning, so much attention was given to making sure we had the experience that we...

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Carolyn Thieme (United States) -
Japan Enchantment, Oct 2017

Good

Service was great, payment options were a bit antiquated.

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Clifford Ison (United Kingdom) -
Best of Japan, Oct 2017

Excellent

Nothing too much trouble and highly professional

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Michelle Sweeney (Australia) -
Best of Japan, Nov 2017

Excellent

It was so easy to communicate with our travel consultant via email and he was very responsive to...

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Laura Lamb (United States) -
Japan Unmasked, Oct 2017

Excellent

Fantastic. Far beyond our expectations.

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Tom Tichler (United Kingdom) -
Japan Unmasked, Nov 2017

Excellent

Very good

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Amy Cokenour (United States) -
InsideJapan's Manga & Anime, Nov 2017

Excellent

The info pack provided to me was definitely a life saver, especially with the train routes listed so...

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Scott Mcglashan (United Kingdom) -
Independent Travel, Nov 2017

Excellent

we have some minor quibbles only but found all the arrangements worked very well, especially the travelling which...

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Leszek Gawin (United Kingdom) -
Independent Travel, Oct 2017

Good

We really enjoyed our travels in Japan organised with the help of Inside Japan. The hotel/ryokan accommodation was...

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