What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 952 reviews submitted in the last 12 months

Search Reviews

Showing reviews 1-9 of 5045

Or go to page: 1 | 2 | 3 | 4 | 5 |
Prev 9 | Next 9

Christie Mossman (United Kingdom) -
Tokaido Trail, Sep 2017

Excellent

From the beginning I was very happy with the service provided. I called to book another tour, but...

Read more >

Rebecca Jack (United Kingdom) -
Independent Travel, Sep 2017

Good

We had a fabulous time in Japan - really really great . It really is an extraordinary country....

Read more >

Pamela Jacobs (United Kingdom) -
Best of Japan, Oct 2017

Excellent

Excellent advice, service and package. Really appreciated the expert knowledge - The city booklets were superb...

Read more >

Ann Avendano (United States) -
Independent Travel, Sep 2017

Excellent

It was excellent, we couldn't ask for anything more. Everything was taken care for us.

Read more >

Cheri Del Sardo (United States) -
Independent Travel, Oct 2017

Excellent

You could not have prepared us better for all aspects of the trip short of being right there...

Read more >

Sheila Harvey (United Kingdom) -
Independent Travel, Sep 2017

Excellent

Excellent itinerary suggestions and impeccable planning - all the arrangements worked perfectly.

Read more >

Simon Wilson (United Kingdom) -
Japan Enchantment, Sep 2017

Excellent

Excellent guides and a good balance between free time and organised visits.

Read more >

Philip Webb (United Kingdom) -
Tokaido Trail, Sep 2017

Excellent

From the time we booked our holiday with Kester to the moment we said goodbye to Brett, our...

Read more >

Mark Thomas (United Kingdom) -
Independent Travel, Oct 2017

Excellent

As a Martial Arts group we had some very specific ideas about our trip as we wanted to...

Read more >