What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 745 reviews submitted in the last 12 months

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Nicola Thorogood (United Kingdom) -
Spring Elegance, Apr 2016

Good

Very good and well organised tour. Great mix of experiences.

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Barbara Whittington (United Kingdom) -
Japan Enchantment, Apr 2016

Excellent

Very good varied itinerary.

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Lisa Stocker (United Kingdom) -
Independent Travel, Mar 2016

Excellent

Highly professional and thorough.

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Graham Jeffs (United Kingdom) -
Japan Enchantment, Apr 2016

Excellent

attention to detail excellent, with a very varied program

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Ellen Marshbaum (Australia) -
Independent Travel, Mar 2016

Excellent

outstanding service, Brilliant and most efficient organisation. Could not have asked for more.

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Neil Boyd (United Kingdom) -
Independent Travel, Apr 2016

Excellent

Super helpful. We had some ideas, which InsideJapan Tours brought to life.

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Wendy Prime (United Kingdom) -
Spring Elegance, Apr 2016

Excellent

From start to finish the service has been excellent. All the staff I have dealt with were...

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Hunteur Hamilton (New Zealand) -
Independent Travel, Feb 2016

Excellent

I had the best trip to Japan! As I'm a solo female traveller and didn't have expansive knowledge...

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John Hayes (United Kingdom) -
Independent Travel, Mar 2016

Excellent

The overall service felt personal and tailored. Excellent!

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