What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 676 reviews submitted in the last 12 months

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Showing reviews 1-9 of 3121

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Alex Steen -
Japan Enchantment, Apr 2015

Excellent

Excellent pre-tour information and all arrangements were very smooth.

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Sandra Mcneil (United States) -
Japan Unmasked, Jun 2015

Excellent

The experience in Japan was better than I anticipated. The days were full and well-paced, I thought. I...

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Scott Hannah (United Kingdom) -
Japan Unmasked, Jun 2015

Excellent

The help and service Japan Tour gave me was exceptional. The tour guides and booklets were exceedingly...

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Anne Harkness (United Kingdom) -
Independent Travel, May 2015

Excellent

From start to finish the service provided was excellent, making our trip stress-free. By giving Katrina our budget...

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Cheryl Fitch (United States) -
Independent Travel, May 2015

Excellent

Service was outstanding!

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Elizabeth Cooper (United Kingdom) -
Japan Unmasked, May 2015

Excellent

Very happy with IJ service, from booking procedure through to pre trip and post trip contact

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Andrew Tong (United States) -
Japan Unmasked, Jun 2015

Excellent

Insidejapan has been such a great tour. I had so much fun and bonded with my group, making...

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Scott Bechtler-levin (United States) -
Independent Travel, May 2015

Excellent

Everything was well organized and we felt well taken care of every step of the way. When we...

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April Bryce (United Kingdom) -
Japan Unmasked, May 2015

Excellent

This was the trip of a lifetime for me - due in no small part to the service...

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