What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 767 reviews submitted in the last 12 months

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Showing reviews 1-9 of 3789

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Delphine Breese-laughran (United Kingdom) -
Independent Travel, Apr 2016

Excellent

The service was very good and when the Kumato earthquake threatened to disrupt it, new arrangements were made...

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Anthea Smith (Australia) -
Independent Travel, May 2016

Excellent

Inside Japan was the best company I've dealt with before. Always available for help and provided more than...

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Barbara Corson -
Spirit of Honshu, Apr 2016

Unknown

There was no service prior to the trip. We basically paid our money in April 2015 and...

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Tazim Dhanani (United Kingdom) -
Spring Elegance, Mar 2016

Excellent

A seamless experience.

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Janet Ryan (United States) -
Independent Travel, May 2016

Excellent

Overall the trip was excellent and everything worked perfectly. Our Guides Were Great and spoke great English.

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Lewis Isaacs (United Kingdom) -
Independent Travel, Apr 2016

Excellent

First class throughout. Outstanding organisation

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Sarah Palmer (United Kingdom) -
Spring Elegance, Mar 2016

Excellent

Personal and very friendly

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Monica Johnson (Australia) -
Independent Travel, Apr 2016

Good

Well organised and easy to follow

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Colin Hampton (United Kingdom) -
Independent Travel, Apr 2016

Excellent

We could not fault the organisation of our trip.Everything went according to plan and we had a wonderful...

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