What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 796 reviews submitted in the last 12 months

Search Reviews

Showing reviews 1-9 of 3996

Or go to page: 1 | 2 | 3 | 4 | 5 |
Prev 9 | Next 9

Santiago Vaca Orvaanos (Mexico) -
Independent Travel, Jul 2016

Excellent

Everything was great! The booklets with your travel tips were very helpful

Read more >

Christine Allen (United Kingdom) -
Hidden Japan, Jul 2016

Excellent

Efficient and mindful of my needs.

Read more >

Leonora Marlow -
7 Night Price Cruncher, Jul 2016

Excellent

.

Read more >

Nicola Little (United Kingdom) -
Historic Mountain Trails, Jul 2016

Excellent

Very helpful support up to departure and excellent service from Steve once we were in Japan.

Read more >

Ellen Wood (United Kingdom) -
Japan Unmasked, May 2016

Excellent

We can honestly say this is the best trip we've ever been on. It went smoothly from start...

Read more >

Zara Osullivan (Australia) -
Best of Japan, Jun 2016

Excellent

We were thoroughly impressed with the service we received from IJT. It significantly exceeded our expectations and...

Read more >

Morag Turton (United Kingdom) -
Independent Travel, Jul 2016

Excellent

Claire was extremely knowledgeable and helpful and we ended up with a truly memorable and tailor made experience...

Read more >

Jayne Drew -
Independent Travel, Aug 2016

Excellent

Well organised, great guides.

Read more >

Paula Cope -
Japan Enchantment, Jul 2016

Excellent

Right from the start your service and communications were excellent. Every detail was planned, covered, and executed...

Read more >