What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 850 reviews submitted in the last 12 months

Search Reviews

Showing reviews 1-9 of 4536

Or go to page: 1 | 2 | 3 | 4 | 5 |
Prev 9 | Next 9

Derek Frost (United Kingdom) -
Independent Travel, Mar 2017

Excellent

Lily excelled herself and our expectations in every department

Read more >

Kim Lansdown -
Independent Travel, Mar 2017

Excellent

Excellent. Really helped us to get around Japan and see things that we wouldn't have done without Inside...

Read more >

Terence Soult (United Kingdom) -
Japan Enchantment, Mar 2017

Excellent

Very professionally put together, got us to places that we would never have discovered on our own.

Read more >

Andrew Patrick (United Kingdom) -
Independent Travel, Mar 2017

Excellent

It exceeded our expectations. You anticipated what we would be interested in, and put together a beautifully rewarding...

Read more >

Peter -
Japan Unmasked, Mar 2017

Good

good

Read more >

Nigel Richardson (United Kingdom) -
Independent Travel, Mar 2017

Excellent

Really excellent service, and Japan is a fabulous place to visit.

Read more >

Jonathan Rosenthall (United Kingdom) -
Japan Enchantment, Mar 2017

Excellent

Everything better than expected

Read more >

Rosalind Pawson (United Kingdom) -
Independent Travel, Mar 2017

Excellent

Excellent attention to detail - from planning to actually being in Japan. The booklets about each place were...

Read more >

Nancy Cavalier (United States) -
HYPERJAPAN's J-Pop & Go! , Mar 2017

Excellent

It was a great overall experience. Being the first time out of the country I was a bit...

Read more >