What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 905 reviews submitted in the last 12 months

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Sergiu Lazarovici -
Hidden Japan, Oct 2016

Excellent

excellent organization , good value for money

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Sergiu Lazarovici -
Hidden Japan, Oct 2016

Excellent

excellent organization , good value for money

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David Graham -
Independent Travel, Jun 2016

Excellent

Everything worked like clock work and the recommendations and arrangements were spot on. We feel like we got...

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Hilary Burden -
Japan Unmasked, Oct 2016

Good

Great holiday, real introduction to japan and it's food

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Tina Malhotra (United States) -
Independent Travel, Nov 2016

Good

Overall, the trip was wonderful. Caitlin was very easy to work with and quick to reply. There were...

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Dale Evetts (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Nov 2016

Excellent

I hadn't heard of Inside Japan before and always thought I would have to pay a lot more...

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Jane - The Ross Family (United Kingdom) -
Independent Travel, Nov 2016

Excellent

We were absolutely delighted with the service, and our experience in Japan was incredible. Everything flawlessly organised. A...

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Murray Campbell (Australia) -
Traditional Japan, Oct 2016

Excellent

Very well organised, prompt, polite and always responsive to tailor the tour to our interests.

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Katie Collins (United Kingdom) -
Independent Travel, Nov 2016

Excellent

InsideJapan Tours are very informative and equipped with knowledge of every aspect of Japan. If there is something...

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