What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 982 reviews submitted in the last 12 months

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Brian Coates (Australia) -
Independent Travel, Jan 2018

Excellent

We had a incredible and enjoyable winter trip to Japan. We loved the places, people, wildlife and stunning...

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Mariam Alsuwaidi (United Arab Emirates) -
Independent Travel, Jan 2018

Excellent

Perfect

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John Odejar (United States) -
InsideJapan's Manga & Anime, Jan 2018

Excellent

My experience in Japan was great and I had fun at all the attractions planned. The tour guides...

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Colin Marshall (Indonesia) -
Independent Travel, Dec 2017

Excellent

The travel arrangements in particular (trains, seating on trains, buses, underground) was superb. No problems at all...

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Euan Ross (United Kingdom) -
Independent Travel, Dec 2017

Excellent

Very thorough service that took into account what we wanted to see and added to that with additional...

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Karen Golfman (United States) -
Independent Travel, Feb 2018

Excellent

Well planned and well coordinated

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Sarah Hyde (United Kingdom) -
Winter Sports & Culture, Jan 2018

Excellent

everything was well planned easy to understand. we had a excellent time, the planning of IJT took all...

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Fiona Griffin (Australia) -
Independent Travel, Dec 2017

Excellent

All excellent. Everything worked like clockwork. Good hotels. Great tours.

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Elisabeth Rackham (United Kingdom) -
Independent Travel, Dec 2017

Excellent

Absolutely wonderful from start to finish. Rachel tailored our trip to exactly what we wanted and accommodates our...

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