What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 822 reviews submitted in the last 12 months

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Martin Joyce -
Hidden Japan, Aug 2016

Excellent

No problems, no complaints, all in all a very enjoyable trip.

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Simon Chadwick (United Kingdom) -
Independent Travel, Sep 2016

Excellent

Excellent and very helpful at customising the trip

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Jamie Lintell (United Kingdom) -
InsideJapan's Manga & Anime, Sep 2016

Excellent

it was awesome everything was neatly explained and the tour guide on second day really helped with anything...

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Lynne Rogerson (United Kingdom) -
Independent Travel, Sep 2016

Excellent

Very organised, efficient and detailed with wonderful info packs to go

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Rhiannon Steele (United Kingdom) -
Independent Travel, Sep 2016

Excellent

The service provided was excellent, and made travelling round Japan much less stressful than if I'd been organising...

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Helen Taylor (United Kingdom) -
Independent Travel, Sep 2016

Excellent

Great itinerary, well organised delivery & inside advice

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Teresa Guidice (United States) -
InsideJapan's Manga & Anime, Aug 2016

Excellent

The service received from Amy was phenomenal. My daughter and I thoroughly enjoyed our time in Japan.

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Jill Osborne -
Golden Route, Sep 2016

Excellent

Flawlessly organised, everything went exactly to plan and the level of detail provided in the documentation was excellent....

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Geoffrey Hall (United Kingdom) -
Classic Japan, Aug 2016

Excellent

Surpassed our expectations. Really feel we squeezed as much as possible out of our two weeks in Japan...

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