What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 568 reviews submitted in the last 12 months

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Luciano Napolitano (Italy) -
Winter Highlights, Feb 2015

Excellent

Fantastic experience and perfect organization

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Amanda Brown (United Kingdom) -
Independent Travel, Jan 2015

Excellent

The service before the trip was efficient, fast and very friendly.Despite the short time to prepare we were...

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Vermie Jean Florendo (Bahamas) -
Independent Travel, Jan 2015

Excellent

very systematic & organized

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Vermie Jean Florendo (Bahamas) -
Independent Travel, Jan 2015

Excellent

very systematic & organized

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Madeleine Graham (France) -
Independent Travel, Jan 2015

Good

generally speaking we are very pleased

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Kristof Kazmer (Australia) -
Independent Travel, Jan 2015

Good

The trip itself was a good one, everything on the plan gave us the intended experiences we were...

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Janet Burr (United Kingdom) -
Winter Highlights, Feb 2015

Good

The snow monkeys were the highlight of the tour for us.

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Kimberly Johnson (United States) -
Independent Travel, Jan 2015

Excellent

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Elizabeth James (United Kingdom) -
Independent Travel, Jan 2015

Excellent

Fantastic service - nothing was too much trouble and we were so looked after!

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