What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 960 reviews submitted in the last 12 months

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Peter Kasic (United Kingdom) -
Independent Travel, Sep 2017

Excellent

Acknowledging that Rachel was key to the process with her initial consultation and patience in putting the schedule...

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Alan Greene (United States) -
Japan Enchantment, Sep 2017

Excellent

Well crafted itinerary for my first trip to Japan great hotels and food excellent guides.

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Miriam Harries (United Kingdom) -
Independent Travel, Sep 2017

Excellent

Great service, documentation (info pack) was really helpful and clear. It allowed us to feel like we were...

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Billie Marks (United States) -
Kumano Kodo Four-Night Module (Intermediate Hiking), Oct 2017

Excellent

Truly I can't say enough about the level of service we experienced from the Inside Japan team as...

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Chaminda Samarage (Australia) -
Tokaido Trail, Sep 2017

Excellent

Our experience with InsideJapan has been outstanding from start to finish. Would highly recommend all around! Will certainly...

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Justin Samuel (United States) -
7 Night Price Cruncher, Sep 2017

Excellent

The service provided by InsideJapan Tours was impeccable! From the moment we contacted Amy to when we returned...

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Heidi Fuller (United Kingdom) -
Hands On Japan, Sep 2017

Excellent

Extremely professional, and I would highly recommend to anyone considering Japan as a destination.

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Daphne King (United Kingdom) -
Independent Travel, Oct 2017

Excellent

InsideJapan made our experience completely seamless, they anticipated needs we didn't even know we had! The itinerary was...

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Lorna Bateman (Australia) -
Independent Travel, Sep 2017

Excellent

We felt our trip was very well organised.Th documentation we were sent prior to travelling was very detailed...

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