What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 594 reviews submitted in the last 12 months

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Showing reviews 10-18 of 2839

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Shannon Glinn (United States) -
Best of Japan, Mar 2015

Excellent

Self guided tour

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John Macdonald (United Kingdom) -
Independent Travel, Mar 2015

Excellent

Excellent service

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Drew Casey (China) -
Independent Travel, Feb 2015

Excellent

We found the service thorough and relaxing.

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Chris Bell (United States) -
Best of Japan, Feb 2015

Excellent

Amazing experience! I was incredibly impressed with how detailed your info pack was. There were no problems catching...

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Ronny Mikalsen (United Kingdom) -
Independent Travel, Mar 2015

Good

We have never used a travel agent before InsideJapan were so helpful and did exactly what they said...

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Elizabeth Cabble (United Kingdom) -
Independent Travel, Feb 2015

Excellent

the attention pre travel is excellent - every question is answered very quickly even small details about regional...

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Gregory Greenberger (United States) -
Japan Unmasked, Feb 2015

Excellent

Everything was outstanding and done perfectly. Ill definitely recommend the company to anyone I know traveling to Japan.

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Iliana Navarro Conrique Bautista (Canada) -
InsideJapan's Manga & Anime, Feb 2015

Excellent

Great prices, great service, knowledgeable tour guides specially Akemi in Kyoto!

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Saundra K -
Independent Travel, Mar 2015

Excellent

After preliminary research, I began calling companies Id identified as possibilities for arranging independent travel in Japan. My...

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