What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 938 reviews submitted in the last 12 months

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Showing reviews 10-18 of 5022

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Judith Smith (Australia) -
Japan Enchantment, Sep 2017

Excellent

This was undoubtedly a magical Tour of Japan. It covered such a diverse range of activities and sights,...

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Rita Jeskey (United States) -
Independent Travel, Sep 2017

Excellent

Based on our personal preferences, we had Amy at Inside Japan Tours help us plan and book a...

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Everett Dacre (United Kingdom) -
Independent Travel, Sep 2017

Excellent

Great everything went to schedule

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Helen Hanford (United Kingdom) -
Independent Travel, Sep 2017

Excellent

Absolutely brilliant trip - probably one of our best family holidays ever - and in no small part...

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Marilyn Pickard (United Kingdom) -
Japan Enchantment, Sep 2017

Excellent

From start to finish everything was dealt with extremely efficiently. Ben was amazing with his knowledge & enthusiasm...

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Timothy Deller (Australia) -
Independent Travel, Aug 2017

Excellent

Everything was fantastic, thank you so much for your help.

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Eliza Vamos (United States) -
Independent Travel, Aug 2017

Excellent

My mother and I had a wonderful time in Japan. The service provided by InsideJapan Tours made our...

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Edward Hogg (United Kingdom) -
Independent Travel, Sep 2017

Good

Claire was great - very knowledgeable and responsive to what we were looking for. One of the days...

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Viv Watson (United Kingdom) -
Rural Japan Explorer, Sep 2017

Excellent

Efficient

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