What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 684 reviews submitted in the last 12 months

Search Reviews

Showing reviews 10-18 of 3211

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Wendy Scher (United States) -
Independent Travel, Jul 2015

Excellent

Fantastic service from both Amy here in Boulder and the office in Nagoya. Amy provided terrific suggestions and...

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Andrew Mellor (China) -
Independent Travel, Jul 2015

Excellent

Itinerary was organised at very short notice responses from staff were prompt payment through Portal was easily completed...

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Perwina Whitmore (United Kingdom) -
Independent Travel, Jul 2015

Excellent

Excellent service planning the tour and in providing detailed itinerary. All arrangements worked well and we had...

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Debbie Macbean (United Kingdom) -
Independent Travel, Jul 2015

Excellent

We visited Japan for our honeymoon and it was amazing! Rachel at InsideJapan was excellent during the...

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Anand Gill (Hong Kong) -
Independent Travel, Jul 2015

Excellent

Very well organised and structured with everything going according to plan.

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Zachary Pardieck (United States) -
Japan Unmasked, Jun 2015

Excellent

I had an absolutely wonderful experience with InsideJapan, from the setup of the trip with Amy to the...

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Jennifer Dawe (United Kingdom) -
Best of Japan, Jul 2015

Excellent

Sophie was friendly, helpful & clearly passionate about where we were visiting, and this gave us an unforgettable...

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Helen Zukerman (Canada) -
Independent Travel, Jul 2015

Good

It was a great trip and really catered to my grandson, as was the original plan.

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Martin Higgins (United Kingdom) -
Best of Japan, Jul 2015

Excellent

Very satisfied - only booked 2 weeks before we travelled. Inside Japan arranged the flights, hotels and trips...

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