What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 674 reviews submitted in the last 12 months

Search Reviews

Showing reviews 10-18 of 3117

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Chris Carlon (United Kingdom) -
Independent Travel, May 2015

Excellent

From the first time we made contact to arrange a travel plan we had drawn up for a...

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James Gosby (United Kingdom) -
Best of Japan, May 2015

Excellent

Everything was handled very well. No complaints. 1st rate service

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Katrin Smithback (United States) -
Independent Travel, Jun 2015

Excellent

We had a great time, seamless trip. We shipped our big suitcase to the hotels, instead of...

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Valentina Obuhova (Latvia) -
Independent Travel, May 2015

Excellent

We couldnt have asked for better service. The travel consultant was friendly, knowledgeable, prompt and just the right...

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Julia Thomas (United States) -
Hands On Japan, May 2015

Excellent

Our family of 7 was celebrating so many great occasions: 25th wedding anniversary, college graduation, and three birthdays...

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Kayleigh Thorne (United Kingdom) -
Best of Japan, May 2015

Excellent

Amazing service and holiday destination! We fitted so much in we needed another holiday. The tour was tailored to...

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George Watson -
Independent Travel, May 2015

Excellent

All contact with Inside Japan was professional, courteous and timely.

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Robert Elliott (Australia) -
Northern Highlights, May 2015

Excellent

The information provided was excellent it allowed us to move on a daily basis with confidence. The reading...

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John Davis (United Kingdom) -
Classic Japan, May 2015

Excellent

Excellent service, and a fantastic experience - couldnt have been better.

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