What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 905 reviews submitted in the last 12 months

Search Reviews

Showing reviews 10-18 of 4883

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Emily Eubanks (United States) -
HYPERJAPAN's J-Pop & Go! , Jul 2017

Excellent

Everything went so smoothly and all needs/accommodations were taken care of with a smile. We learned so much...

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Dale Hodgkinson (United Kingdom) -
Independent Travel, Jul 2017

Excellent

A great help to us we were interested in one of the pre arranged tours but with some...

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Lucy Knill (United Kingdom) -
Mountains & Culture Family Activity Holiday, Jul 2017

Excellent

First class service and detailed information pack ensured a hassle-free holiday.

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Carol Gardner (United States) -
Independent Travel, Jul 2017

Excellent

This was a very special trip for my sister and me as we traveled back to Japan where...

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Cherie Acierno (United States) -
Hidden Japan, Jul 2017

Excellent

Both the tour and the add-on were excellent. We had never done a tour before, and were...

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Martin Wright (United Kingdom) -
Hidden Japan, Jul 2017

Excellent

Service excellent from beging to end.

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Susan Freedman (Canada) -
Independent Travel, May 2017

Excellent

This was a very good choice for us. We had all the basic information, reservations and a good...

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Cynthia Maass (United States) -
Golden Route, Jul 2017

Excellent

My travel consultant Alesha was excellent. She made my adventure to Japan the most wonderful holiday of my...

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Colin Catt (France) -
Japan Unmasked, Jun 2017

Excellent

Perfect from beginning to end.

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