What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 720 reviews submitted in the last 12 months

Search Reviews

Showing reviews 10-18 of 3499

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Hardeep Sagoo (United Kingdom) -
Best of Japan, Dec 2015

Excellent

The trip was amazing and everything went smoothly. The transfers from/to the airport went like clockwork and...

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Gerard Omara (United Kingdom) -
Tokaido Trail, Nov 2015

Excellent

Much appreciated

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Peter Rice (United Kingdom) -
Japan Enchantment, Nov 2015

Excellent

Everything was as good as we were expecting.

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Gayle Pickrell (United States) -
Independent Travel, Nov 2015

Excellent

Amy was very helpful, accommodating the needs of adding 2 people to our tour at a later date.

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Xiaobo Zhao (United Kingdom) -
Japan Unmasked, Nov 2015

Excellent

Very enjoyable

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Keith Robinson (United Kingdom) -
Independent Travel, Nov 2015

Average

We felt the attention to detail was below what was expected and not enough thinking outside the box....

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Michele Needleman (United Kingdom) -
Independent Travel, Oct 2015

Excellent

Brilliant holiday. We found Japan fascinating and different, and got to experience and understand a great deal about...

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Mary Warren (United Kingdom) -
Hidden Japan, Nov 2015

Excellent

Outstanding service from the outset and throughtout the tour.

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Patricia -
Kyushu Elements, Nov 2015

Good

Just a note that the hotel on Yakushima was very good and the food fantastic. I think that...

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