What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 652 reviews submitted in the last 12 months

Search Reviews

Showing reviews 10-18 of 3028

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Heidi Baker (United Kingdom) -
Independent Travel, Mar 2015

Excellent

Inside Japan Tours offered us an excellent service we found this to be a really easy process and...

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Brenda Lee (United Kingdom) -
Independent Travel, Apr 2015

Excellent

We had a great time. Thanks for wonderful organisation.

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Mark Neville (United Kingdom) -
Independent Travel, Apr 2015

Excellent

Generally Mark was excellent. The itinerary was well suited to us, and the level of organisation made...

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Federico Roman (United States) -
Japan Arts Trail, Apr 2015

Poor

To many mistakes and to many cities for a 15 days trip.

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Jon Colman (United States) -
Independent Travel, Apr 2015

Good

We thoroughly enjoyed our trip and were very happy with our accommodations and tour guides. We were...

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Jonathan Freeman (United Kingdom) -
Best of Japan, Apr 2015

Excellent

We found that any questions we had before hand were answered quickly and in depth. The guides we...

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Martin Glennie (United Kingdom) -
Best of Japan, Apr 2015

Excellent

An outstanding from start to finish. The quality of the information and support provided left us completely confident...

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Lus Rebelo (Portugal) -
Japan Enchantment, Apr 2015

Excellent

The tour was very well organized, and the service was always felt as highly knowledgable regarding the destinations...

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Susan Daniels (United States) -
Japan Enchantment, Apr 2015

Good

Mostly great

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