What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 832 reviews submitted in the last 12 months

Search Reviews

Showing reviews 10-18 of 4691

Or go to page: 2 | 3 | 4 | 5 | 6 |
Prev 9 | Next 9

Marcia Townsend (United Kingdom) -
Independent Travel, Apr 2017

Excellent

Incredibly well organised. Everything went exactly to plan and the information provided was superb. We really appreciated that...

Read more >

Mrs Demoulin (Mrs Reka Demoulin) -
Best of Japan, Apr 2017

Excellent

Very well organised, we never felt we were left on our own. The trip was very well put...

Read more >

Mr Berry (Mr Neil Berry) -
World Heritage, Mar 2017

Excellent

The overall communication and service from Lily was great, really helped us plan and enjoy our holiday

Read more >

Garry Radford (United Kingdom) -
Independent Travel, Mar 2017

Excellent

Excellent

Read more >

Mrs Del Rosario (Mrs Paula Michelle del Rosario) -
Independent Travel, Apr 2017

Excellent

We had an amazing time in Japan, and this was definitely thanks to having the 'InsideJapan factor'! Our...

Read more >

Mr Ling (Mr Christopher Ling) -
Best of Japan, Apr 2017

Excellent

Excellent attention to detail with very thorough and detailed advice.

Read more >

Charlotte Turner (United Kingdom) -
Independent Travel, Apr 2017

Poor

We were so disappointed. We did some research prior to selecting a travel agent and IJT seemed perfect...

Read more >

Miss Austin (Miss Clare Austin) -
Best of Japan, Apr 2017

Excellent

The entire trip could not have been organised better. As is it an expensive trip, I wanted to...

Read more >

Emma Gilbey (United Kingdom) -
Mountains & Culture Family Activity Holiday, Apr 2017

Excellent

A truly fantastic and memorable trip. We loved it all! Japan is a welcoming and friendly place to...

Read more >