What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 657 reviews submitted in the last 12 months

Search Reviews

Showing reviews 10-18 of 2959

Or go to page: 2 | 3 | 4 | 5 | 6 |
Prev 9 | Next 9

David Summerson (United Kingdom) -
Independent Travel, Mar 2015

Excellent

Absolutely no complaints…plenty of relevant information especially regarding the booking of train journeys

Read more >

Michaela Bauerova (United Kingdom) -
Best of Japan, Apr 2015

Excellent

Excellent service, Alison was extremely helpful to tailor our holiday.

Read more >

Wesley Kobayashi (United States) -
Independent Travel, Mar 2015

Excellent

The Trip Info pack was an excellent source for train departures, advise for baggage forwarding, and pictures of...

Read more >

Sarah Steele (United Kingdom) -
Japan Enchantment, Mar 2015

Excellent

this tour was fantastic,karen organised everything for us and we had to do absolutely nothing ourselves!

Read more >

Chandrakant Karia (United Kingdom) -
Tokaido Trail, Mar 2015

Excellent

Good service

Read more >

Artemis Ozten (United States) -
Independent Travel, Mar 2015

Excellent

The Japan trip was wonderful your reservations and recommendations were excellent thank you! The location of our hotel...

Read more >

Janet Waterfall (United Kingdom) -
Japan Enchantment, Apr 2015

Excellent

Could not fault it

Read more >

Mary Sherwood (United Kingdom) -
Spring Elegance, Mar 2015

Excellent

A well planned itinerary giving a good insight into the country & culture of Japan. Some amazing...

Read more >

Angela Tuhey (United Kingdom) -
Traditional Japan, Apr 2015

Excellent

Excellent service, great website and fabulous customer service.

Read more >