What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 1021 reviews submitted in the last 12 months

Search Reviews

Showing reviews 10-18 of 5701

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Pravinchandra Patel (United Kingdom) -
Independent Travel, May 2018

Good

The information pack had a significant amount of detail to make my time in Japan flow very smoothly....

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Andrew Roberts (United Kingdom) -
Independent Travel, May 2018

Excellent

Very flexible service.

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Richard Bennett (United Kingdom) -
Best of Japan, Apr 2018

Excellent

Without doubt the most professional and helpful company I've ever used in planning a trip.

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Denitsa Kazandzhieva (Germany) -
Independent Travel, Apr 2018

Excellent

It was very good

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Richard Pickwell Jr (United States) -
Independent Travel, May 2018

Excellent

I really appreciated not only the amount of help I received, but also the amount of space and...

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Ayla Rigouts Terryn (Belgium) -
Independent Travel, Apr 2018

Excellent

I always assumed I would like Japan, but I wasn't expecting to fall in love with the...

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Stuart Cooke (United Kingdom) -
Best of Japan, Apr 2018

Excellent

Very good standard tour which was customised extremely well.

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Mark Mcewan (United Kingdom) -
Art and the Seto Inland Sea, Apr 2018

Average

Some of the accommodation were not ideal.

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Andrew Moseley (United Kingdom) -
Essential Honeymoon, Mar 2018

Excellent

Everything was thought of and considered by the team at Inside Japan to give us the best experience...

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