What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 568 reviews submitted in the last 12 months

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Showing reviews 10-18 of 2803

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Elizabeth James (United Kingdom) -
Independent Travel, Jan 2015

Excellent

Fantastic service - nothing was too much trouble and we were so looked after!

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Judy Hall (United Kingdom) -
Winter Highlights, Feb 2015

Excellent

This was our third trip with Inside Japan and it lived up to all our expectations.

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Naomi Fink (Australia) -
Independent Travel, Dec 2014

Excellent

We were very happy with our Japan holiday - enjoyed every minute. I really appreciated the level of...

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Severine Cornet (United Kingdom) -
Independent Travel, Jan 2015

Excellent

Japan was extraordinary. This trip was a treat and was meant to have us immersed in a very...

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Amy Gilbert -
Best of Japan, Sep 2014

Excellent

Ali was able to cater our trip to exactly meet our needs, no problem was too big. We...

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Brian Carbarns -
Independent Travel, Nov 2014

Excellent

very good

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Moonho Lee -
Japan Enchantment, Nov 2014

Excellent

The trip exceeded our expectation

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Keena Charbonneau -
Independent Travel, Nov 2014

Excellent

Wonderful experience from the very first contact! We actual ran into some more of your customers on our...

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Lianne Salcido -
Japan Unmasked, Nov 2014

Excellent

Very clear and easy to book the tour.

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