What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2981 reviews submitted in the last 3 years
Michael (Great Britain (UK)) -
Independent Travel, Sep 2026
Excellent service from Inside Japan and an overall great experience.
Stewart (Great Britain (UK)) -
Independent Travel, Sep 2026
Excellent, responsive to questions and very accommodating when I had to defer our trip by a year owing...
Daniel (United States) -
Independent Travel, Sep 2026
We had a wonderful experience in Japan and were very pleased with InsideJapan Tours overall. The itinerary provided...
Karen (United States) -
Independent Travel, Sep 2026
Travel consultant was great, the trip went flawlessly with all train tickets, private drivers, IC card and hotel...
Laurel (United States) -
Best of Japan, Sep 2026
We felt Sisi did a great job putting together the itinerary and offering suggestions — everything in the...
Rebecca (New Zealand) -
Independent Travel, Sep 2026
The service was exceptional! I felt that we had amazing service from the planning phase and then on...
Graham (Great Britain (UK)) -
Independent Travel, Sep 2026
An excellent bespoke tour, where Rachel listened to our desires and put in place exactly the type of...
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