What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3023 reviews submitted in the last 3 years
Kirsty (Great Britain (UK)) -
Hidden Japan, May 2026
Provided exactly what promised - Hidden Japan .The trip surprisingly provided a trip where we rarely met ofther...
Jeremy (Great Britain (UK)) -
Japan Unmasked, May 2026
Everything was well organised and efficient.
Jeremy (Great Britain (UK)) -
Japan Unmasked, May 2026
Everything was well organised and efficient.
Jennifer (Australia) -
A Northern Soul, May 2026
I was delighted by the whole experience, and especially with the knowledge and patience of the tour leader.
Yi (United States) -
Discover Japan, Apr 2026
The tour itself from the beginning to the end was a very great experience. Steve Parker is a...
Nancy (United States) -
Classic Japan (2026), May 2026
Our guide, Savannah, was just stellar - knowledgeable and great personality - we all loved her. Some of the...
Donald (Australia) -
Hidden Japan, May 2026
Fantastic tour lead very well by David. The variety of interesting places and meals was great.
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