What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2974 reviews submitted in the last 3 years
Amy (United States) -
Classic Japan (2026), Sep 2026
from day, one my travel consultant , joseph was super responsive, unbelievably helpful and answered all my questions,...
Silvia (United States) -
Majestic Japan, Sep 2026
From the moment I landed to the moment I left I felt the tour was well planned :...
Caroline (Great Britain (UK)) -
Japan Unmasked, Sep 2026
Booking was easy and my questions were answered quickly.
Beryl (United States) -
Must-see Japan, Sep 2026
Everything from the initial intake, follow up questions, delivery and information contained in the Info Pack, our tour...
Natalie (Great Britain (UK)) -
Classic Japan (2026), Aug 2026
We had a fantastic holiday in Japan, thank you
Maria (Great Britain (UK)) -
Luxury Japan, Sep 2026
I am thoroughly delighted with the service from your company. Loved the information I was given, the pick...
Gabriel (United States) -
All-In Japan, Sep 2026
Our tour Gabrielle Giraudier was excellent. Ready to help at any point with our questions, including getting...
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