contact UK
Tel: 0117 370 9751
contact AUS
Tel: 028 011 3229
contact USA
Tel: 1 303 952 0379

Customer reviews

The most important thing we can do to improve our service is listen to what our customers have to say and now you can read their comments unedited on our web-site.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about the InsideJapan Tours' service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing?
12 month average rating
Overall Satisfaction
4.85/5
calculated from 509 reviews submitted in the last 12 months
Search Reviews
Overall Satisfaction
Holiday Type
Group Tour Name
Consultant Name
Tour Leader Name
 
Client Picture Gallery
Latest Reviews - Read what our travellers say
Showing reviews 1-1 of 1
Results per page:
Order results by:
Group Tour Reviews Tailored Trip Reviews Go Forward to Next PagePrev 10 | Next 10Go Forward to Next Page
Zoe Bligh - Independent Travel, Nov 2012  
Overall Satisfaction
Star Rating
Excellent
1. 
How would you describe your overall level of satisfaction with us as your tour operator?
Excellent Customer Rating
amazing, the info pack i recieved was extremly helpful! my travel consultent was patient and very helpful creating my tour package, i will be back again in the future to book
Small Travel Image
2. 
Consultant name and satisfaction rating:
David Wall - Very Satisfied Customer Rating
3. 
How would you rate your package in terms of value for money?
Good
4. 
How would you rate the accommodation against your expectations?
Exceeded my expectations
loved the traditional japanese style hotel!
5. 
Please give us your comments on the transport included in your package.
excellent, very helpfull in the itinerary
6. 
Please comment on any professional guiding included in your package?
the guides i had were lovely and very friendly and had an amazing time sight seeing!
7. 
How do you rate the usefulness and standard of information in the Info-Pack?
Excellent
General Comments
8. 
Would you consider travelling to Japan again?
Yes
9. 
Would you travel again with InsideJapan Tours?
Yes
Review submitted: 18th Dec 2012 at 17:26
InsideJapan Tours says:

Dear Zoe,

Many thanks for your review and really pleased to hear that you had a good time doing our Anime and Manga Self-Guided Adventure!

All the best,

Simon King (for David)

Did you find this review useful?  Thumbs Up  spacer  Thumbs Down  2 out of 3 have found this review helpful
Share this review  Share on facebook Share on twitter Link to us
 
These reviews are the subjective opinion of InsideJapan Tours' customers and not of the Company. Reviews are not pre-moderated by InsideJapan Tours prior to publication but any reviews that are found to contain any offensive language, any potentially libellous content or any abusive comments with be removed. All reviews are published in an unedited form which means there may be spelling mistakes and other inaccuracies. If you have any questions regarding the content of any review please contact us.
Inside Japan Tours - Independent British Travel Awards 2011 - Best Tour Operator To East and Central Asia
The Guardian, The Observer - Travel Awards 2010 Winner - Best tour operator (small)
Inside Japan Tours - Silver at the British Travel Awards 2009