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Customer reviews

The most important thing we can do to improve our service is listen to what our customers have to say and now you can read their comments unedited on our web-site.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about the InsideJapan Tours' service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

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12 month average rating
Overall Satisfaction
calculated from 566 reviews submitted in the last 12 months
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Latest Reviews - Read what our travellers say
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Zoe Bligh - Independent Travel, Nov 2012  
Overall Satisfaction
Star Rating
How would you describe your overall level of satisfaction with us as your tour operator?
Excellent Customer Rating
amazing, the info pack i recieved was extremly helpful! my travel consultent was patient and very helpful creating my tour package, i will be back again in the future to book
Small Travel Image
Consultant name and satisfaction rating:
David Wall - Very Satisfied Customer Rating
How would you rate your package in terms of value for money?
How would you rate the accommodation against your expectations?
Exceeded my expectations
loved the traditional japanese style hotel!
Please give us your comments on the transport included in your package.
excellent, very helpfull in the itinerary
Please comment on any professional guiding included in your package?
the guides i had were lovely and very friendly and had an amazing time sight seeing!
How do you rate the usefulness and standard of information in the Info-Pack?
General Comments
Would you consider travelling to Japan again?
Would you travel again with InsideJapan Tours?
Review submitted: 18th Dec 2012 at 17:26
InsideJapan Tours says:

Dear Zoe,

Many thanks for your review and really pleased to hear that you had a good time doing our Anime and Manga Self-Guided Adventure!

All the best,

Simon King (for David)

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These reviews are the subjective opinion of InsideJapan Tours' customers and not of the Company. Reviews are not pre-moderated by InsideJapan Tours prior to publication but any reviews that are found to contain any offensive language, any potentially libellous content or any abusive comments with be removed. All reviews are published in an unedited form which means there may be spelling mistakes and other inaccuracies. If you have any questions regarding the content of any review please contact us.
Inside Japan Tours - Independent British Travel Awards 2011 - Best Tour Operator To East and Central Asia
The Guardian, The Observer - Travel Awards 2010 Winner - Best tour operator (small)
Inside Japan Tours - Silver at the British Travel Awards 2009