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Customer reviews

The most important thing we can do to improve our service is listen to what our customers have to say and now you can read their comments unedited on our web-site.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about the InsideJapan Tours' service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing?
12 month average rating
Overall Satisfaction
4.85/5
calculated from 530 reviews submitted in the last 12 months
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Latest Reviews - Read what our travellers say
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Robin Perry - Japan Unmasked, Nov 2012  
Overall Satisfaction
Star Rating
Excellent
1. 
How would you describe your overall level of satisfaction with us as your tour operator?
Excellent Customer Rating
I really appreciated Alain's deep knowledge of Japan, especially his choice of restaurants.
2. 
Tour Leader name and satisfaction rating:
Alain Sabourin - Very Satisfied Customer Rating
3. 
Consultant name and satisfaction rating:
Mathew Eccles - Superb Service, Extremely Satisfied Customer Rating
4. 
How would you rate your package in terms of value for money?
No Answer Given
5. 
How would you rate the accommodation against your expectations?
No Answer Given
6. 
Please give us your comments on the transport included in your package.
No Answer Given
7. 
Please tell us your thoughts on the meals included during your tour.
No Answer Given
8. 
How do you rate the usefulness and standard of information in the Info-Pack?
No Answer Given
General Comments
9. 
Would you consider travelling to Japan again?
No Answer Given
10. 
Would you travel again with InsideJapan Tours?
No Answer Given
Review submitted: 23rd Dec 2012 at 17:26
InsideJapan Tours says:
Hi Robin, many thanks for your comments. I am really pleased that you enjoyed your tour and that you found Alain to be a superb tour leader. Merry Christmas!
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These reviews are the subjective opinion of InsideJapan Tours' customers and not of the Company. Reviews are not pre-moderated by InsideJapan Tours prior to publication but any reviews that are found to contain any offensive language, any potentially libellous content or any abusive comments with be removed. All reviews are published in an unedited form which means there may be spelling mistakes and other inaccuracies. If you have any questions regarding the content of any review please contact us.
Inside Japan Tours - Independent British Travel Awards 2011 - Best Tour Operator To East and Central Asia
The Guardian, The Observer - Travel Awards 2010 Winner - Best tour operator (small)
Inside Japan Tours - Silver at the British Travel Awards 2009