What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 3013 reviews submitted in the last 3 years
Jodi (Australia) -
Classic Japan (2026), May 2026
(This was our first guided tour experience ever so I have nothing to compare this one with.) Well organised...
Jodi (Australia) -
Classic Japan (2026), May 2026
(This was our first guided tour experience ever so I have nothing to compare this one with.) Well organised...
Jodi (Australia) -
Classic Japan (2026), May 2026
(This was our first guided tour experience ever so I have nothing to compare this one with.) Well organised...
Joshua (United States) -
Independent Travel, May 2026
It was exactly the combination of places and activities we were looking for. The reference materials and arrangements...
Belinda (Australia) -
Classic Japan (2026), May 2026
Great attention to detail from your tour guide all in all a memorable experience
Lauren (Australia) -
Independent Travel, May 2026
From the very beginning in contacting Stephanie to organise this trip to landing back in Australia, the service...
Paul (Great Britain (UK)) -
Kumano Kodo Four-Night Module (Intermediate Hiking), May 2026
Overall we were very impressed with the service we received from Inside Japan Tours. The booking process went...
Colin (United States) -
Golden Route, May 2026
Xinmei was fabulous to work with both in the planning and question answering phases. She made something which...
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