What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 564 reviews submitted in the last 12 months

Search Reviews

Showing reviews 1-9 of 2764

Or go to page: 1 | 2 | 3 | 4 | 5 |
Prev 9 | Next 9

Terri Spencer -
Independent Travel, Nov 2014

Excellent

Halley was extremely helpful and enthusiast from the get go January 2014 quick to respond, personable and very...

Read more >

Jessica Weatherston -
Best of Japan, Nov 2014

Excellent

Service was amazing, couldnt have asked for more!

Read more >

Jennifer Jones -
HYPERJAPAN's J-Pop & Go! , Oct 2014

Excellent

The level of service we received from InsideJapan Tours far exceeded our highest expectations. By far, the best...

Read more >

Sally Miller -
Independent Travel, Oct 2014

Excellent

Everything went like clockwork and the hotels chosen for us in cities were always well positioned as regards...

Read more >

John Lambert -
Independent Travel, Nov 2014

Excellent

great selection of hotel and places to visit, would be impossible without your help

Read more >

Katharine Oscroft -
Independent Travel, Nov 2014

Excellent

Emily was extremely helpful, friendly and excited about our travels. Japanese office was very helpful in getting...

Read more >

Victoria Goode -
JIH, Oct 2014

Good

The itinerary was great and very tailored to us. To have a consultant so familiar with Japan and...

Read more >

Bonnie Mccall -
Independent Travel, Nov 2014

Excellent

We had a wonderful stay in Japan and everything went very smoothly.

Read more >

Helen Brown -
Tokaido Trail, Nov 2014

Excellent

The service was excellent, everything was really well organised so I could just enjoy the holiday and not...

Read more >