What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1219 reviews submitted in the last 3 years
Fiona (United Kingdom) -
Independent Travel, Feb 2024
We want to thank Emma and the whole Inside Japan team for organising our recent self guided trip...
Stacey (United States) -
Independent Travel, Feb 2024
Overall I appreciate the service offered. It made the trip more enjoyable since everything was planned out...
John (United Kingdom) -
Independent Travel, Feb 2024
Designing the trip was great The information we received and used was fantastic The accommodation was brilliant
Aubrey (United Kingdom) -
Independent Travel, Feb 2024
Very professional and knowledgeable.
Tracy Yvonne (United Kingdom) -
Independent Travel, Feb 2024
All round excellent service, from designing the trip to the travel pack and in country. Guides were knowledgeable...
Leah (Australia) -
Independent Travel, Feb 2024
Absolutely loved it, a holiday where everything was organised and I actually had a holiday. Highest recommendation possible
William (United States) -
Best of Japan, Feb 2024
Inside Japan tours perfectly matched our hopes and wishes for our trip and made for a wonderful adventure