What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1256 reviews submitted in the last 3 years
Hilary (United Kingdom) -
Independent Travel, Mar 2024
Inside Japan provided a three generational family with a brilliant experience of Japanese culture and travel to suit...
Wendy (United States) -
All-In Japan, Mar 2024
Quick response to questions, very friendly and helpful.
Helene (Australia) -
Independent Travel, Mar 2024
Below is my recent Facebook post about my appreciation for Sora and the team at insidee Japan. Back home...
Patrice (United States) -
All-In Japan, Mar 2024
I was generally very satisfied with the services of Inside Japan. While I had a few issues...
Kirste (United Kingdom) -
Japan Unmasked, Mar 2024
Everything was very well organised and good information provided from the point of booking through to the tour....
Ian (United Kingdom) -
Independent Travel, Mar 2024
We liked the detail, the itinerary was excellent, like having our own virtual guide. It was our first...
Cerys (United Kingdom) -
Independent Travel, Mar 2024
AN EXCELLENT TOUR WHERE THE CONSULTANT HAD OBVIOUSLY LISTENED TO MY REQUESTS.
Carol (United States) -
Independent Travel, Mar 2024
Very good job listening to preferences and planning our trip accordingly