What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1247 reviews submitted in the last 3 years
Michelle (United Kingdom) -
Independent Travel, Mar 2024
Overall very pleased and would definitely use again in the future.
Ruby (United States) -
All-In Japan, Mar 2024
FANTASTIC. The small group format was exceptional in making the experience more personal and enjoyable.
Kenneth (Australia) -
HYPERJAPAN's J-Pop & Go! , Mar 2024
Generally, excellent, however travelling with a 12 year old girl and having to argue with hotel staff...
Marion (Germany) -
Majestic Japan, Mar 2024
We loved visiting Japan with a small group and having Brandon there with us to help and guide our...
Susan (United States) -
HYPERJAPAN's J-Pop & Go! , Mar 2024
Tour was very well thought out, transport well organized and hotels clean and comfortable. Paul was a great...
Alison (United Kingdom) -
Japan Unmasked, Mar 2024
Brilliant communication from Mark Johnson from booking onwards. Mitch our tour guide was outstanding taking care of...
Simon (United Kingdom) -
Japan Unmasked, Mar 2024
Information prior to trip, helpful and prompt replies to queries. In Japan, all attended to well. Fulfilled our...
Hilary (United Kingdom) -
Independent Travel, Mar 2024
Inside Japan provided a three generational family with a brilliant experience of Japanese culture and travel to suit...